Hospital Matron at Bliss Healthcare

Job Overview

The position holder will be responsible for providing clinical and administrative leadership to the nursing unit, ensuring delivery of safe, high-quality, patient-centered care in line with established standards, policies, and professional guidelines within the group.

Experience

• Minimum of 15 years’ experience in a busy hospital setting.

Qualifications

• Bachelor of Science in Nursing (BSN) or KRCHN
• Valid practicing license from the Nursing Council of Kenya (NCK)
• Valid certifications (ATLS/ACLS/EPLS/ETAT as applicable)
• Relevant specialization diploma
• Strong leadership, communication, and interpersonal skills
• Demonstrated ability to manage clinical teams and hospital operations
• Competence in emergency response and critical care procedures
• Knowledge of a wide range of medications and clinical practices

Key Responsibilities

• Provide strategic leadership and direction for nursing services across the hospital
• Establish and maintain nursing governance frameworks and quality standards
• Develop, monitor, and evaluate nursing quality indicators and performance metrics
• Ensure delivery of safe, efficient, and patient-centered nursing care
• Lead implementation and review of nursing Standard Operating Procedures (SOPs)
• Oversee staffing, training, performance management, and staff development
• Ensure proper resource utilization, including equipment, supplies, and inventory
• Promote a culture of continuous improvement, teamwork, and accountability
• Oversee patient admission, care coordination, and discharge processes
• Mentor and coach nursing staff and team leaders
• Lead departmental planning, reporting, and continuous medical education (CMEs)
• Support emergency response and critical care interventions where required
• Drive excellent customer service and patient satisfaction initiatives