ICT Technician at Kenya Methodist University (KeMU)

ICT TECHNICIAN KeMU/ADM/ICTT/4/12/2024 GRADE MU 9 (2) POSITION IN NAIROBI CAMPUS

Reporting to the Head of ICT, the following are the duties and responsibilities for ICT Officer:

• User support
• Planning/testing new systems changes and ensuring training of users
• Configuring new workstations and network points in liaison with network administrator on network issues, such as IP addressing, DHCP, routing table information, network printers’ email and internet.
• Installing applications and keeping track of usage for all computers.
• Performing all software and hardware upgrades.
• Inventory management and tracking.
• Maintaining of PCs, operating systems, networking and applications, whether inhouse or shrink-wrapped.
• Assisting in training and development of the ICT Training and Certification Center in liaison with ICT management.
• Supporting Network engineer for services in the server room on Linux server, Windows servers, DNS, Mail server, Internet and Backups.
• Apply OS patches and upgrades on a regular basis and upgrade administrative tools and utilities. Configure / add new services as necessary.
• Upgrade and configure system software that supports infrastructure applications or in-house applications per project or operational needs.
• Troubleshooting network problems in liaison with network engineer.
• Design and execute Preventive Maintenance procedures/tasks.
• Assisting in reviewing and analyzing KEMU website and giving feedback to ICT management.
• Providing support for access control.
• Performing any other duties in line with job description

Minimum Requirements

• A diploma in ICT, BIS, IT or any other related equivalent qualifications from a recognized institution with at least ONE (1) years’ working experience with a focus on user support, problem-solving, and system troubleshooting.
• Certification in CompTIA A++ (Hardware and Software Maintenance).
• Certification or training in Introduction to Networking (e.g., CompTIA Network+ or equivalent).
• Certification in: Python Programming
• Certification in Linux Administration
• Oracle Certified Professional: Java SE 17 Developer. or Microsoft SQL
• Certification in Web Development or at least 2 years of hands-on experience in web development.
• Excellent written and verbal communication skill
• Proficient in database programming, web design and software installation