Inspection Manager - Africa at Crown Agents Ltd

MAIN JOB PURPOSE

• To manage, execute and grow Crown Agents inspections business across multiple sectors (including Humanitarian, Utilities, Energy and Industrial) in local country and support the same regionally across the African continent.
• Contribute to establishing the company as a respected provider of inspection services regionally across the African continent.

MAIN RESPONSIBILITIES 

Win

• Win new Inspection opportunities across both areas to help clients ensure the integrity of their purchases
• Network with clients, partners and associate consultants to enhance client awareness of company services and capabilities
• Develop and manage relationships with senior clients and their teams, acting as a trusted expert advisor
• Identify new business opportunities, by helping clients identify further inspection needs and by identifying and developing potential new inspection clients.

Manage

• Develop, review and approve inspection reports before release to the client
• Undertake line management of relevant staff, supporting them to deliver excellent client outcomes, continually develop their skillset and ensuring future business continuity
• Manage financial inputs/analysis of the company’s regional business as a part of the overall global QAIS business including monthly reporting and narratives associated with forecasting and actuals back to the Head of Quality Assurance and Inspection Services
• Own and ensure achievement of financial targets for the company’s regional business
• Develop and expand a database of new inspectors across the African region, aid the onboarding process and continually monitor the quality of inspection work undertaken to ensure it complies to the company Q&A System

Deliver

• Support and challenge all team members to meet or surpass agreed targets
• Contribute to and maintain refreshed marketing material and utilise to aid business growth
• Contribute to and maintain refreshed website presence and utilise to aid business growth
• Develop and maintain a robust profitable pipeline for the company’s East Asia Inspections Business with an accurate forecast profile
• Strive to adopt new processes and procedures to allow more efficient ways of working across the inspection business

Build

• Lead the development of a compelling Inspection service offer to clients across all potential sectors
• Build a strong Track Record database through corporate systems for the company’s Nigerian Inspection business
• Build a strong internal presence for QAIS in CA by communicating with other areas of the business and sharing QAIS updates
• Build and maintain relationships with the country managers of each Inspection office. Work together to achieve business stream goals

Any other duties as appropriate to the position, as requested

Requirements

Qualifications

• BSc in Engineering or similar qualification (Desirable)
• Previous inspection experience in manufacturing business is required.
• Experience of growing businesses desirable i.e. from either operational management or sales / business development roles