Insurance Manager at KK Security

Organization/Reporting line:
Kenya Kazi Services LtdReporting to Director Risk, Insurance, and Welfare.
Place of work/Travel:
Nairobi - Travel may berequired to GardaWorld’s areas of operations, in particular across East Africa,and occasional travel to our management offices in London, Brussels, Washingtonand Montreal.
Contact and Cooperation:
Internally: Company-wide, including GardaWorld Corporatewith a focus on East Africa Business Unit
Externally: Brokers and insurance industry

Responsibilities

The Insurance Manager willdeliver corporate insurance programs across East Africa. Responsibilitiesinclude compilation of underwriting information; assistance in coverageplacement, management of relationships with third-party service providersincluding brokers, insurers, and other TPAs; loss forecasting; policymanagement; premium allocations and preparation of various loss analyses.
TheInsurance Manager uses relevant knowledge of the insurance industry, insuranceconcepts and associated products, insurance pricing and contracts, underwritingpractices, and/or claims/reporting processes and procedures to protect assets,reduce corporate risk and inform insurance purchase decisions.

Key responsibilities are setout below:

• Act as the main point of contact for Insurancefor the East Africa region
• Work with Brokers and the business to gather andreview renewal information for East Africa insurance placement
• Make recommendations for rating, wording andinsurers within the East Africa region to Director Risk & InsuranceDirector
• Identify new insurable risks within the Businessand make recommendations for effective management of the risks
• Work with the Director Risk & Insurance toreport to the organization on cover arrangements, premiums, and recoveries
• Review and negotiate contractual insuranceobligations placed on the organization
• Manage (with the Legal Department) the liabilityclaims notification process to insurers so that the insurers have sufficientinformation to investigate claims
• Monitor and report to the Director Risk &Insurance on the effectiveness of the insurer’s claims handling service
• Work with each East Africa HR team to place andmanage appropriate medical insurance policies for each region, or as needed
• Be responsible for the implementation andmanagement of the claims process and ensure this is being followed by each ofthe East Africa locations
• Be accountable for high profile or high valuesclaims for the East Africa region
• Monitor and review claims within each of theEast Africa locations to help identify trends
• Identify areas for improved risk managementpractices within the organisation
• Work with the Risk Managers in East Africalocations to implement and risk mitigation measures and strategy
• Wherever possible, ensure the terms andconditions of contracts are clear and robust in relation to all mattersinsurance, provide bid and contract negotiation support as needed.
• Keep procedures up-to-date and ensureappropriate people are aware and able to follow the procedures as appropriate
• Conduct regular reviews of existing processesand recommend changes to the Director Risk & Insurance
• Resolve insurance queries from departments andthird parties
• Deputize for the Group Insurance Director as andwhen required.
• Ensure all policies are filed on the companyshared filing system and any necessary certificates of cover are provided bythe broker

Competencies:

• Excellent written and verbal communicationskills with the ability to inspire confidence at all levels within the business
• Demonstrates integrity and upholds ethics andvalues;
• Good interpersonal skills
• Strong commitment to deliver results and make ameaningful contribution in a team environment
• Ability to work under pressure and meetdeadlines
• Demonstrates a well-organized and logicalapproach to work
• Demonstrate extensive experience handling largeprojects and knowledge of policy wordings with an understanding of contract law
• Ability to analyze complex problems andstructure issues for detailed resolution
• Understanding of risk management and the ability topersuade others to follow best practice

Authority:

Asdirected and delegated by Director Risk Insurance and welfare and perGardaWorld Authority Matrix

Experience:

• Minimum of 5 years’ experience in a similar role
• Bachelor’s degree in Finance, Business or equivalent
• Chartered Insurance Institute [CII]qualification preferred
• Experience of interacting withnational/international financial institutions and insurance counterparts andservice providers
• Expert knowledge of Insurance managementprinciples, regulatory requirements