INTERN - Information Technology Support, I at United Nations Environment Programme (UNEP)

Responsibilities

Under the direct supervision of the Programme Management Assistant in Civil Society Unit, Governance Affairs Office, the intern will perform the following duties:

• Support preparation in website updates
• Adding and editing accredited organizations to the website
• Uploading documents to repository
• Editing contents of civil society webpages¿
• Support Registration processes of the various meetings including working on the list of participants;¿
• Develop and conduct a Series of Client Satisfaction Survey – including analyses to feedback to the clientele – especially the Committee of Permanent Representatives;
• Support effective communications with governing bodies, member States and their Permanent Missions to UN Environment in line with UN mandates and guidelines
• Support follow-up on the production of the civil society perspective series publication
• Provide Administrative support to the Governing Affairs Office;
• Other tasks, as requested.

Competencies

• Communication: Speaks and writes clearly and effectively. Listens to others, correctly interprets messages from others and responds appropriately. Asks questions to clarify, and exhibits interest in having two-way communication. Tailors language, tone, style and format to match the audience. Demonstrates openness in sharing information and keeping people informed.
• Teamwork: Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
• Client orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients’ needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client.
• Technological awareness: Keeps abreast of available technology. Understands applicability and limitations of technology to the work of the office. Actively seeks to apply technology to appropriate tasks. Shows willingness to learn new technology.

Education

• A first-level degree (Bachelor’s or equivalent) in Application Development, Information Technology, Computer science, Information Systems or related fields is required.

Work Experience

• No working experience is required to apply for the United Nations Internship Programme. Your training, education, advance course work or skills should benefit the United Nations during your internship.

Closing: 29 September 2022