Internal Communication Officer at Heifer International

Essential Character Traits

• Manages complexity; Decision quality; Directs work; Plans and aligns; Optimizes work processes; Ensures accountability; Collaborates; Builds effective teams; Communicates effectively; Organizational savvy; Courage; Instills trust.

Responsibilities & Deliverables
Internal Communications (60%)

• Implement the internal communications plan for the region to engage all critical internal stakeholders from the frontline to country, regional and global audiences.
• Manage internal communications platforms for the region including but not limited to the intranet, newsletters, magazines, publications, videos, messaging platforms, and townhalls.
• Develop content and messaging around current projects, identifying and documenting key project impact and stories for dissemination internally.
• Identify and support opportunities to create communications campaigns, engagement activities and increase visibility within the Africa region and across Heifer International internal network.
• Support communications capacity development to empower staff with the knowledge and skills to communicate clearly and effectively with internal and external clients.
• Monitoring and reporting of key internal platform data and statistics towards continuous improvement.

Corporate Presentations, Templates and Designs (10%)

• Develop quality corporate presentations, graphic designs, and other templates in support of the SVP Africa region, and for effective Communications in the region using PowerPoint, Canva and similar design tools.
• Ensure presentations, designs and templates are in line with Heifer Communication's corporate standards and guidelines.
• Identify and support opportunities to increase Heifer's brand visibility via relevant networks and high-level relevant events.

Events Management (20%)

• Manage internal communications events and engagement activities to ensure quality experiences from conception through post-event review, ensuring consistent, high-level service in all event phases.
• Manage all aspects of internal event planning, and coordination while meeting strict deadlines and troubleshooting any issues that arise during events.
• Support the planning of Africa regional events, Internal and external, especially with graphic designs and internal communication, ensuring that key events are effectively communicated internally.

Social Media (10%)

• Support the graphic design of content for Heifer’s internal and external social media platforms that increases audience traffic to and engagement with Heifer social media platforms.
• Support the creation of cutting-edge social media designs, content, and campaigns on relevant existing and emerging platforms.

Minimum Requirements

• 6-8 years’ experience in Communications, Media, Digital, or related disciplines.
• Demonstrated ability to develop quality corporate presentations, graphic designs and templates using PowerPoint, Canva and similar tools.
• Demonstrated ability to create content that is persuasive, clear, and concise, while able to convey and engagingly present technical ideas/knowledge for varied audiences.
• Excellent organizational skills, including multitasking, time management, and attention to detail.
• Experience in building and maintaining positive business relationships.
• Ability to handle pressure and make good decisions quickly.
• Knowledge of the development sector and in particular the work of INGOs, bilateral and multilateral institutions.
• Experience in knowledge dissemination.