IT and Administration Assistant at Independent Medico-Legal Unit (IMLU)

JOB PURPOSE

To provide leadership in all IT system-related functions within IMLU and general administrative support relating to programmes, HR, finance and procurement.

MAIN RESPONSIBILITIES OF THE JOBS

Managerial / Supervisory/ Operational Responsibilities or roles:

INSTITUTIONAL IT ROLES

• Leads in all IT-related matters including the development of an institutional IT policy;
• Leads in ensuring all IT equipment is in working condition;
• Performs routine IT maintenance including troubleshooting, repairs, and allocation of equipment;
• Supervises the external IT support person; identifying weekly assignments, and submitting reports to the line manager on weekly work completed by the external consultant;
• Leads in IT-related contracting and up-to-date service provider contracts;
• Maintains an accurate record of IT equipment allocation to staff and the status of all IT equipment;
• Maintains IT systems to ensure that they are functional; safe and secure, accessible, and up-to-date;
• Maintains and updates as necessary, all hardware and software configurations to ensure optimum operations in all departments;
• Schedules periodic servicing and repairs, and upgrading/updating of IT equipment;
• Ensures Backup data daily to avoid data loss;
• Ensures CCTV is running, and pictures are of good quality;

ADMINISTRATIVE ROLES

• Maps out service providers before/during or after filed work such as financial support/reimbursement of clients by offering proper support to ensure that core business is undertaken;
• Supports in developing and maintaining a programme’s client database in MS Access;
• Assists in the procurement of stationery and other programme-related materials by sourcing relevant quotations from relevant sources and ensuring delivery to the relevant departments, monthly;
• Providing logistical support to the Programmes department to ensure the smooth running of programme operations;
• Assists in doing follow-ups with the relevant head of departments on the use of cabs by relevant officers as indicated in the cab vouchers;
• Assists the HR and Administration officer in providing Administrative support to matters relating to HR and procurement; and
• Makes travel and accommodation arrangements for programmes staff, board and stakeholders
• Any other duty assigned by the Supervisor from time to time.

KNOWLEDGE, SKILLS AND EXPERIENCE

Minimum level of academic qualification, skills and knowledge required to perform effectively in the role

• Minimum: Diploma in Information Technology or related field with a bias in software Desirable: Degree in Information Technology or related field with a bias in software Knowledge and understanding of IT equipment repairs and maintenance;
• Knowledge and understanding of web design and maintenance
• Knowledge and understanding of database design and maintenance
• Demonstrable knowledge and understanding of IT security systems and practices

Minimum level of professional qualification required to perform effectively in the role:

• Certified System Administrator.
• CISCO
• Certified Computer Network Professional (CCNP),
• Microsoft Servers
• A combination of hardware and software competencies will be an added advantage.