IT Officer (2) at Open Society Initiative for Eastern Africa

JOB PURPOSE

The IT Officer role is responsible for managing and maintaining databases, information catalogues and web resources and ensuring that the information they manage is safe, secure and easily accessible.

The IT Officer role works to set up new technologies—calibrating the technical bits, configuring systems and providing everyday technical support for the individuals using the computer systems and IT network.

The IT Officer is also responsible for identifying and procuring information they regard as valuable for Open Society-Africa, testing new products, running maintenance checks and keeping up-to-date with information security issues.

As an IT Officer at Open Society-Africa, you will be responsible for:

• Ensuring that the computer systems, IT infrastructure, software and hardware are maintained, updated and repaired to minimize downtime and improve availability of the technological functioning ability.
• Budgeting
• External and Internal Communication
• Project Management
• Research and Recommendations
• Strategic Planning
• Knowledge Management

TECHNICAL SKILLS

Analytical Processes, Assessment, Planning and Organizing, Presentation Skills, Reporting, Service Delivery, and Writing Skills.

INDIVIDUAL COMPETENCIES

Advancing Diversity and Inclusion, Expertise, Getting the Right Things Done, Leading Change, Managing Time and Money, Strategic Thinking, Working Well with OSF Colleagues, and Working Well with Others.

EDUCATION

University or equivalent.

EXPERIENCE

• At least 7 years’ relevant experience in IT-related work.
• Knowledge of the operations-related principles, procedures, and best practices in the field.
• Knowledge of data analytics and reporting.
• Substantive knowledge of key governance and rule of law issues in Africa.