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  • Posted: Feb 24, 2021
    Deadline: Mar 1, 2021
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    Coastal Image Technologies Limited was incorporated in 2005 based in Mombasa, an agile, customer-focused provider of end-to-end next generation computer solutions and services. We are involved in Computer Sales, Services for printers, IT & Copier Maintenance and Consulting, specializing in the infrastructure, networking and communications environments. W...
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    IT Technician

    Job Description

    To be successful for this role, you must have thorough knowledge of computer software and hardware and a variety of internet applications, networks and operating systems.

    The ideal candidate should also have great troubleshooting abilities and attention to detail.

    Major Tasks, Key Responsibilities, and Key Accountabilities:

    •  Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
    • Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
    • Install and configure appropriate software and functions according to specifications
    • Develop and maintain local networks in ways that optimize performance as per the client’s preference.
    • Ensure security and privacy of clients networks and computer systems
    • Provide orientation and guidance to customers on how to operate new software and computer equipment.
    • Organize and schedule upgrades and utmost maintenance for corporate clients while observing confidentiality.
    •  Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
    •  Maintain records/logs of repairs,job cards and fixes and maintenance schedule.
    • Identify computer or network equipment shortages and place orders
    • Making client follow up quality of service rendered regarding IT related issues and updating them on the latest gadgets n devices for purposes of efficiency.

    Required Skills:

    • Excellent diagnostic and problem solving skills.
    •  Excellent communication ability.
    • Outstanding organizational and time-management skills.
    • In depth understanding of diverse computer systems and networks.
    • Good knowledge of internet security and data privacy principles.

    Required Education:

    • Degree in Computer Science, engineering or relevant field.
    • Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional.

    Required Experience:

    3+ years Proven experience as IT Technician or relevant position.

    Method of Application

    Interested candidates who meet the above requirement can send their CVs to md@cit.co.ke before COB 1st March, 2021

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