Junior Sales Data Associate Intern at SunCulture Kenya Ltd

About the role

Reporting to the Sales Data Associate, the Junior Sales Data Associate will update and maintain information on our company sales database entering 100% accuracy on commission payments and requests for payments on the cash release system. The role will be expected to manage overall sales-related incoming data and technology support requests in close liaison with the relevant stakeholders. 

Key Responsibilities

• Analyze weekly, monthly, quarterly, and annual sales reports to identify sales patterns and areas for improvement.
• Develop reports showing expected sales and the potential effects of new strategies to aid in decision-making
• Salesforce support from tagging and pre-tagging of reshuffled leads requests received from the team and correcting errors that have been captured by the teams in Salesforce.
• Assist Regional Sales Managers in addressing their needs, complaints, or other issues relating to Salesforce and AMT.
• Accurate calculation of commissions to ensure correct payout to Agents and remittance of withholding tax, ensuring that we don’t have payout discrepancies.
• Requests for customer refunds from responsive and commission clawbacks for Field Sales and HQ Tele Sales teams are done.
• Build lasting relationships with the sales agents based on trust and being reliable through random and regular spot checks via phone calls.

Does This Sound Like You?

• Proven data entry work experience, with the ability to work on systems and data analytics software
• Degree in Data Science/Statistics/ other relevant fields
• Experience with MS Excel, Powerpoint, MS Office, GSuite, good typing speed with accuracy/attention to details
• Data analysis - the ability to assess data sets and identify patterns and opportunities for improvement
• Strong presentation skills – the ability to present findings, along with forecasts and projections, to executives and management personnel
• Communication skills - excellent written and verbal communication to work with departments and personnel across teams and business lines
• Independent thinker with proactive decision-making capabilities 
• Comfortable with ambiguity and experience working in a dynamic environment
• Have the ability to handle pressure and keep a cool-temper
• Be organized, have great time management skills, and meet deadlines set.