Junior Salesforce Analyst at CloudFactory

We are looking for a rockstar Salesforce Analyst to work in our Lightning instance of SFDC, as well as help manage the rest of our tech stack. This is an opportunity to learn from an experienced SFDC Admin and make a significant contribution to a rapidly growing business. If you enjoy solving new challenges, working in a high-growth, fast-paced environment with a great time, this may be the right place for you. You love working with data and helping people use it to solve problems. You have an incredible eye for detail and a tremendous understanding of the process. You are fluent in the language of Salesforce.com and can translate for those who are not as familiar. You keep one eye focused steadily on the present to stay on course, but you also have a curiosity to search for new ideas and solutions. You thrive in a dynamic environment, where things can and will change quickly. You are a strong communicator, in writing, slides, and presentation.

Key Responsibilities:

• Create and maintain standardized reports and dashboards for our teams to leverage globally
• Process data uploads in SFDC while maintaining appropriate data hygiene
• Update SFDC records as needed; look for opportunities to improve workflows and processes
• Document processes and procedures related to the sales process and tools
• Primary support for other tools in our Go-To-Market tech stack, including onboarding and offboarding users
• Provide first level support for sales org with SFDC and other tools; escalate support issues as needed

Requirements:

• Salesforce Administrator certification preferred
• 3+ years of experience using Salesforce.com
  • Creating reports and dashboards
  • Managing data in Salesforce.com; including data uploads
• Ability to work in a fast-paced environment while staying focused and flexible
• Excellent track record of accuracy, attention to detail
• Excellent written and verbal communication skills
• Agile, self-starter who can work independently and collaboratively; possesses a people-oriented, friendly can-do attitude
• Ability to manage multiple priorities and tasks; proven strong organizational and project management skills in a fast-paced environment

Benefits:

• Great Mission and Culture
• Meaningful Work
• Growth Opportunities
• Market Competitive Salary
• Health and Medical
• Group Life Insurance