Key Accounts Manager at Baran Telecom Networks Kenya Limited

GENERAL DESCRIPTION:

• In your role as the Key Accounts Manager, you will be tasked with managing and nurturing relationships with our companys key accounts. You will play a crucial role in driving revenue, maintaining customer loyalty and contributing to the overall success and growth of our business. Your position requires a combination of strong interpersonal skills, strategic thinking, and a deep understanding of the products or services offered by the company.

RESPONSIBILITIES:

• Account Relationship Management: Cultivate enduring partnerships, expand partner portfolios, identifying new business opportunities and ensure ongoing client satisfaction across all sectors.
• Business Growth and Client Engagement Strategy: Implement strategic plans and contribute to creating scalable and sustainable business lines for overall business growth and enhanced client engagement.
• Market Research, Product Development, and Technology Integration: Conduct research to explore potential products and services, devise effective marketing strategies and collaborate with diverse stakeholders including end-users on defining product requirements and specifications.
• Trend Analysis, Prototyping, and Technical Engagement: Identify and analyze future trends,support prototype development and engage in technical discussions with customers.

Requirements
MINIMUM QUALIFICATIONS:

• BSc/BA in business administration, IT, engineering, marketing, sales, or relevant field
• Minimum of 3-5 years of relevant experience in key account management, IT, engineering, sales, or a related field.
• Any relevant training in account management, sales, or customer relationship management.

OTHER COMPETENCIES:

• Demonstrates impressive communication and interpersonal skills.
• Proficient in negotiation and problem-solving and adeptness in strategic thinking
• Displays a knack for building and maintaining strong client relationships, along with ability to adapt to evolving business environments and changing client needs.