ENGIE is a leading world group that provides low-carbon energy. Our group is a global reference in low-carbon energy and services.
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Generate reports to assist teams in focusing field activities and enhance the monitoring, evaluation, and learning.
Working with finance department unit, ensure that sales commissions are collated and processed in a timely fashion
Monitor sales cycle trends and flag out any anomalies e.g. low lead generation, weak conversion, new growth areas
Working with field teams, collate farmer issues and analyze (system or user) before forwarding to relevant departments for resolution and follow through for closure.
Track issues that come in via customer experience and credit and ensure they are routed to the relevant departments within the company for resolution within agreed SLAs
Develop and present where necessary reports to both internal as well as external stakeholders.
Support product development strategies, execution and implementation of enhancements
Compiling, analyzing, and interpreting quantitative data for adhoc and regular market intelligence analysis
Knowledge and skills
Experience:
Have practical knowledge and relevant work experience of not less than 2 years as a Data Analyst
Knowledge and expertise in re-engineering of business processes, including project management and problem-solving skills with excellent communication skills and ability to engage customers, vendors, partners, and internal cross functional teams
Qualifications:
Be a holder of a bachelor’s degree, preferably in Business, Science or IT gained from a recognized institution
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