Laboratory Manager at Avenue Healthcare

Job Objective/Purpose

Planning, organizing, and coordinating all the activities in the Laboratory unit, ensuring the provision of high quality laboratory diagnostic services in the hospital, in line with the Hospital protocols and standards.

Key Responsibilities

• People Management:
  • Supervise Laboratory team in delivering individual and team targets by ensuring the delivery of professional and high standard of services.
  • Prepare monthly work schedules (ROTA) and ensure efficient use of overtimes and locums.
  • Provide leadership, ensuring staff development, engagement, performance, and ensure monthly staff meetings with documented evidence.
• Ensure the unit is financially viable and demonstrate growth through;
  • Managing Laboratory costs within budget through appropriate staffing, timely and accurate billing of laboratory services, managing incidences, and proper consumable management.
  • Offering quality care to patients and ensuring good relationship with stakeholders and client satisfaction, following up on their feedback,
• Equipment and Supplies Management: Ensure proper inventory, maintenance, and calibration of the equipment used in the laboratory for efficient and accurate results.
• Laboratory Services
  • Ensure proper and timely documentation and maintenance of laboratory records, patient records and tests results while maintaining confidentiality. Record, verify, and amend (when required) the test results, and ensure the integrity of the results database.
  • Ensure a safe working environment in accordance with relevant legislation and all safety protocols, including adherence to IPC standards, correct disposal of medical and bio-hazardous waste, implementation of SOPs and QIPs and incident reporting, and reviewing and acting on quality indicator reports (IQC & EQA).
  • Ensure that any issue pertaining quality and Stock outs are escalated to the Group Lab Manager and MSM/HM
• Follow laid down Lab Board approved rules for the medical lab profession, and adhere to Government and professional standards of care and treatment of patients.
• Ensure adequate knowledge of, and compliance to all Avenue Healthcare policies, procedures, and systems, especially policies pertaining to the provision of medical services.
• Ensure that Avenue Healthcare corporate governance policies are adhered to, including preventing, detecting, and reporting any fraud or criminal activities, and Implementing audit recommendations.

Personal Specifications

• Degree in Medical Laboratory Sciences with 3+ years’ experience in a related position.
• A valid practicing license from Kenya Medical Laboratory Technicians and Technologists Board
• Experience with accreditation such as SANAS/CAP/ISO and Laboratory QMS is highly desirable
• Strong interpersonal skills, team playing abilities, and communication skills.
• Highly responsive, ethical and responsible