Laboratory Superintendent II at Avenue Healthcare

Job Objective/Purpose

Ensure provision of high quality laboratory diagnostic services in the clinic as defined by Avenue Healthcare’s policies, protocols,procedures and standards. 

Key Responsibilitie

• Ensure that the clinic has the necessary equipment and ensure that theyare in good working condition and submit a monthly equipment statusreport to the Branch Manager.
• Timely and accurate billing of laboratory services.
• Stock management:
• Do monthly stock takes of lab supplies and submit a stock take and shortexpiry report to the Branch Manager
• Timely ordering and receiving of stock from the lab store to preventstock outs
• Proper storage of lab supplies.
• Ensure that Avenue corporate governance policies are adhered to.
• Prevent, detect and report any fraud or criminal activity 
• Fully implement audit recommendations and attain satisfactory ratings insubsequent audits
• Review and act on quality indicator reports (IQC &EQA)
• Follow laid down Lab Board approved rules for medical lab professionand adhere to Government and respective professional standards of careand treatment of patients.
• Ensure timely response to emergencies.
• Carrying out tests based on outlined SOPs & policies.
• Ensure all sentinel incidents/events are recorded and reported to theBranch Manager within 24 hours using the provided tools.
• Ensure that the fridge temperatures and ambient temperature andhumidity are charted twice daily and any error reported to the BranchManager.
• Ensure timely escalation of any urgent out of stock items to thelaboratory store.
• Ensure that any issue pertaining quality is escalated to the Lab QualityManager.
• Infection control;
• Maintain and enforce infection control standards when carrying out labtests.
• There is proper disposal of medical waste
• Equipment and other laboratory surfaces are properly disinfected withthe right disinfectants
• Ensure client satisfaction through high quality of service, effectivecommunication, prompt feedback and escalation of any unresolvedissues to the Branch Manager.
• Maintain patient privacy and confidentiality at all times.
• Ensure adequate knowledge of all Avenue policies, procedures andsystems as outlined in the HRMIS.
• Prevention of lab related errors by following the laid down policies andprocedures on sample handling during pre-analytical, analytical and postanalytical phases of testing.
• Any other duty as assigned by your immediate supervisor in line with thejob description

Personal Specifications

• A Degree/Diploma in Medical laboratory Sciences or related disciplines 
• Minimum of 5 years experience 
• A Valid practicing license from KMLTTB 
• Organizational awareness and detail-oriented