Laboratory Superintendent II at Avenue Healthcare

Job Objective/Purpose

Ensure provision of high quality laboratory diagnostic services in the clinic as defined by Avenue Healthcare’s policies, protocols,procedures and standards.

Key Responsibilities

Ensure that the clinic has the necessary equipment and ensure that they are in good working condition and submit a monthly equipment status report to the Branch Manager.

• Timely and accurate billing of laboratory services.
• Stock management:
• Do monthly stock takes of lab supplies and submit a stock take and short expiry report to the Branch Manager
• Timely ordering and receiving of stock from the lab store to prevent stock outs
• Proper storage of lab supplies.
• Ensure that Avenue corporate governance policies are adhered to.
• Prevent, detect and report any fraud or criminal activity 
• Fully implement audit recommendations and attain satisfactory ratings in subsequent audits
• Review and act on quality indicator reports (IQC &EQA)
• Follow laid down Lab Board approved rules for medical lab profession and adhere to Government and respective professional standards of care and treatment of patients.
• Ensure timely response to emergencies.
• Carrying out tests based on outlined SOPs & policies.
• Ensure all sentinel incidents/events are recorded and reported to the Branch Manager within 24 hours using the provided tools.
• Ensure that the fridge temperatures and ambient temperature and humidity are charted twice daily and any error reported to the Branch Manager.
• Ensure timely escalation of any urgent out of stock items to the laboratory store.
• Ensure that any issue pertaining quality is escalated to the Lab Quality Manager.
• Infection control;
• Maintain and enforce infection control standards when carrying out lab tests.
• There is proper disposal of medical waste
• Equipment and other laboratory surfaces are properly disinfected with the right disinfectants
• Ensure client satisfaction through high quality of service, effective communication, prompt feedback and escalation of any unresolved issues to the Branch Manager.
• Maintain patient privacy and confidentiality at all times.
• Ensure adequate knowledge of all Avenue policies, procedures and systems as outlined in the HRMIS.
• Prevention of lab related errors by following the laid down policies and procedures on sample handling during pre-analytical, analytical and postanalytical phases of testing.
• Any other duty as assigned by your immediate supervisor in line with the job description

Personal Specifications

• A Degree/Diploma in Medical laboratory Sciences or related disciplines 
• Minimum of 5 years experience 
• A Valid practicing license from KMLTTB 
• Organizational awareness and detail-oriented 
• Strong interpersonal and communication skills, Teamwork and reliability