Language Lead Swahili at Digital Divide Data (DDD Kenya)

Purpose of the role

• We are looking for talents with great language skills in Swahili, with the aim to equip them with the necessary competencies to build a career at Digital Divide Data in the exciting Localization industry.
• Our Transforming Talent program provides learning opportunities to multilingual people, who will be leading the in-country team of linguists, facing clients, and owning the quality of his/her language  

Job Description
Translation

• Translating and reviewing the assigned content according to the guidelines and prescribed due dates.
• Few examples of the content: UI application strings for mobile apps, Help Center articles, Data Policy, Terms of Service, etc.

Linguistic Reviews and quality assessment

• Perform regular linguistic reviews of their own work as well as the work performed by other translators.
• Perform quality checks on translated content to ensure quality standards are met. 
• Track and monitor translation quality, flag potential quality issues, and take action to address them.
• Make the final decisions in case of arbitration between translators and LQA reviewers

Loc Testing and A/B Testing

• Regularly perform Localization testing (e.g. screenshot testing or Live testing) as per the task instructions/test plan.
• Update the translation to correct all linguistic errors found during testing.
• File bugs for all non-linguistic issues (truncations, font renderings, formatting, text alignment, etc) and follow up as necessary to ensure that these issues are resolved.
• Help identify terms/strings to set up QTs (i.e. A/B Testing on translation) and provide translation variants for these QT experiments.

Create and maintain linguistic assets

• Translate and/or review Glossary to ensure accuracy and appropriateness
• Update the glossary as necessary (e.g. based on external feedback, LQA feedback, XFN feedback etc) and communicate these changes to the translators and internal team members.
• Perform necessary global clean-ups in case of glossary updates or as a result of LQA feedback, A/B testing, etc.
• Create and maintain a Language-specific style guide for your target language.

Communicate and collaborate

• Collaborate with program teams as well as external vendor teams as required throughout the localization process.
• Proactively flag potential or existing issues and regularly follow up to ensure timely resolution
• Make sure to keep appropriate POCs informed about potential or actual delays, and quality issues
• Participate in 1:1 or group/team meetings with various stakeholders.

Qualifications

•  University degree preferably in Linguistics, Journalism, or Mass Communication
• 100% native fluency in the target language.
• At least 3 years of experience in translation and localization.
• Familiarity with the target language culture and trends.
• Knowledge of CAT tools and translation quality management.
• Experience localizing apps and mobile content 
• Strong linguistic and analytical skills to make critical judgments regarding translation quality.