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  • Posted: Jul 5, 2022
    Deadline: Jul 15, 2022
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Indepth Research Services (IRES) is an international training and consultancy organization with its head office in Nairobi, Kenya. IRES offers a comprehensive portfolio of technical training and education services designed for individuals, and organizations working in the agriculture; climate change and environment; disaster management; education; food an...
    Read more about this company


    Leadership and Management Learning Assistant

    Key responsibilities:

    • Serve as the lead point of contact for all customer account management matters
    • Build and maintain strong, long-lasting client relationships
    • Negotiate contracts and close agreements to maximize profits
    • Developing corporate sales proposals and pitches.
    • Building strong client relationships to maintain old business and acquire new customers
    • Formulate learning and development strategies by undertaking training needs analysis, review of organizational goals, and training funding opportunities;
    • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
    • Consult with key internal and external stakeholders and participate in project planning and implementation of training programs to ensure alignment with contemporary industry standards and expectations;
    • Forecast and track performance of key account metrics (e.g. quarterly sales results and annual forecasts)
    • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
    • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
    • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
    • Working with organizations (NGOS, Government, and Private) to coordinate design and delivery of specialized learning and development interventions and programmes to meet specific requirements or skill gaps
    • Ensuring learning and development materials/courseware are kept up to date and are reflective of the latest strategy, legislation, policies, technology and procedures
    • Collaborate with sales team to identify and grow opportunities within territory
    • Developing innovative and exciting new ways of meeting organizational learning and development needs
    • Flexing, adapting and amending learning and development interventions, without compromising quality, to ensure that they are supportive of the needs of the business
    • Constantly measure and evaluate the effectiveness of the training you deliver to continuously improve our offer and deliver our return on investment
    • Designing blended learning solutions.
    • Using digital tools to create flexible and innovative learning programmes
    • Monitoring how effectively learning has been transferred to our clients and offering post-training support when need be.
    • Other duties as assigned.

    Qualifications and Experience

    • Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
    • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
    • Should have at least a Strategic Management, Leadership, Coaching, Organizational Development or another relevant field
    • At least 3 years’ experience working in a fast-paced company (Preferably a management consultancy or corporate training company)
    • Eloquent and customer-oriented
    • Masterly of English, Excellent team building and clear interpersonal communications skills.
    • Proficiency in Database Management, Web-Based Programs and Microsoft Office applications, including Excel, Word, PowerPoint, Outlook, and Teams
    • Cool-tempered with perseverance and ability to handle rejection
    • Experience in selling training programs and seminars/events
    • High-level understanding of computer technology
    • Proven track record of successfully meeting sales quota preferably over the phone
    • Solid experience with Hub spot CRM software and MS Office (particularly MS Excel)
    • Ability to learn about products and services and describe/explain them to prospects
    • Expertise in leadership and management development theory and practice.
    • Significant experience conducting and managing leadership and management development programs
    • Experience with managing and supervising professional coaches preferred
    • Experience with various types of assessment tools including but not limited to 360-degree assessment, StrengthsFinder, Myers-Briggs Type Indicator (MBTI).
    • Well-developed professional networks
    • Significant experience working with international organizations, including the UN, Government, NGOs, and the private sector.
    • Experience in adult learning, instructional design, training, and facilitation
    • Strong communication skills, including writing and public speaking.
    • Previous experience working in a consulting and project environment is highly desirable.
    • Flexibility and ability to travel; experience working or living overseas preferred.
    • Ability to work sensitively in multi-cultural environments and build effective working relations with clients and colleagues.
    • High level of competence in writing reports, analyses, proposals, or other technical communications
    • Strong planning, organization, strategic thinking, and problem-solving skills.
    • Experience in project management and supervision.
    • Ability to develop and manage client relationships.
    • Ability to manage time and prioritize tasks, producing quality products within tight time constraints.
    • Problem-solving aptitude
    • Analytical mind and great business sense
    • Outstanding negotiation skills with the ability to resolve issues and address complaints.

    Method of Application

    Your application should be sent to to us on or before CoB Friday, 15th July 2022. Quote the JOB TITLE on the subject of your email.

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