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AMI enables ambitious businesses across Africa to thrive. We deliver workplace learning that equips entrepreneurs and managers with the tools and training they need to succeed. AMI combines online and mobile tools with in-person workshops and on-the-job practice. Tens of thousands of people have taken our programmes, executives to entry-level workers, in ...
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Job Description
As the key AMI touchpoint for learners participating in our pan-African learning programmes, the Learner Success Manager will be responsible for:
Learner Experience: Supporting learners to make the most of their learning journey with AMI! This includes:
Programme Completion: Regularly engaging with learners to ensure they are on track to successfully complete their learning programme with AMI, and have gained maximum value from their engagement with AMI. This includes:
Programme Management: Owning the logistics of delivering excellent learning programmes. As a Learner Success Manager, you would be responsible for driving the roll-out of both core and customised programmes. This includes:
Data Drive:
Collect data for strategic projects to drive response rates for longitudinal and annual impact data collection
Peer Support: Actively participating in team collaboration days, regularly sharing learnings and best practices. This includes:
Requirements
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