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  • Posted: May 22, 2024
    Deadline: Not specified
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    AMI enables ambitious businesses across Africa to thrive. We deliver workplace learning that equips entrepreneurs and managers with the tools and training they need to succeed. AMI combines online and mobile tools with in-person workshops and on-the-job practice. Tens of thousands of people have taken our programmes, executives to entry-level workers, in ...
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    Learner Success Manager

    Job Description

    As the key AMI touchpoint for learners participating in our pan-African learning programmes, the Learner Success Manager will be responsible for:
    Learner Experience: Supporting learners to make the most of their learning journey with AMI! This includes:

    • Developing and adapting engagement plans to support learners throughout their Learning Journey with AMI
    • “Owning” the online learning experience for participants, including creating and managing an online learning academy
    • Providing group and 1-on-1 support (where necessary) to help learners to get started and navigate AMI’s online learning platform
    • Proactively problem-solving, flagging and following up on tech-related challenges with AMI’s Tech Team

    Programme Completion: Regularly engaging with learners to ensure they are on track to successfully complete their learning programme with AMI, and have gained maximum value from their engagement with AMI. This includes:

    • Working with AMI’s data team to update and use cohort-level dashboards to regularly review key programme data points to assess progress against programme milestones
    • Flagging off-track or at-risk learners and proactively problem-solving how to help learners to get back on track
    • Regularly presenting cohort progress, learnings, and trends to internal stakeholders
    • Providing up-to-date data and feedback about cohort progress to enable accurate and on-time reporting by the Client Success team

    Programme Management: Owning the logistics of delivering excellent learning programmes. As a Learner Success Manager, you would be responsible for driving the roll-out of both core and customised programmes. This includes:

    • Mapping out a project plan, with clear timelines and priorities
    • Co-facilitating programme kick-offs
    • Liaising with your assigned facilitator, Senior Programme Manager, and the Learning Team in the preparation and delivery of content
    • Setting up and managing in-person/virtual touchpoints (Learning Labs) throughout the programme
    • Regularly check / quality assure data reflected in data dashboards to identify anomalies

    Data Drive:

    • Collect data for strategic projects to drive response rates for longitudinal and annual impact data collection

    Peer Support: Actively participating in team collaboration days, regularly sharing learnings and best practices. This includes:

    • Supporting team members in their onboarding journey at AMI
    • Providing guidance to team members (as requested by Lead: Learner Success) to support their growth and development

    Requirements

    • Minimum of 5 years’ experience in business consulting, company training, enterprise development, or management education (essential)
    • Proven program management skills and experience (essential)
    • Experience working in an entrepreneurial or high-growth environment (essential)
    • Facilitation experience (preferred)
    • A commitment to AMI’s values - be the best, always care, push the limits, do what’s right and own it!
    • Passion for supporting others to thrive - the core of this role is learner engagement and support!
    • Proactive and clear communication - both written and verbal
    • Self-motivated, and able to take full ownership of own deliverables
    • Solid time management skills i.e. Able to manage competing priorities and outputs
    • Strong people skills
    • Excellent project management skills
    • Willing to learn and collaborate with peers and internal stakeholders at AMI
    • Creative and innovative thinker.
    • Thrives in a fast-paced, entrepreneurial environment

    go to method of application »

    Finance Intern

    Job Description

    AMI is looking for an ambitious and talented finance intern to be based at our Nairobi office on a full time basis. The main function of the Finance Intern is to assist AMI Finance team with smooth implementation of day-to-day accounting/finance transactions and ensuring implementation of donors' rules and regulations and AMI finance policies & procedure. The intern will support managing grants and contracts activities from proposal writing, implementation and close-out processes.

    Responsibilities

    • Costing of client proposals and preparation of projects internal budgets to ensure set margins are attained
    • Compilation of grants/contracts financial reports by entering data in the reporting templates and attaching all support documents as per the Grant/contract agreements.
    • Maintain an up-to-date data database of programmes and projects
    • Review of payments in the accounting system by checking completeness of supporting documentation and verify the adherence of internal procedures
    • Preparation of AMI month-end financial reports
    • Financial analysis, budgeting and forecasting exercises. 
    • Participate in financial audits, providing necessary documentation, responding to and implementation of audit findings. 
    • Other duties as assigned.

    Requirements

    Skills & Attributes 

    • Basic understanding of financial analysis concepts. 
    • Proficiency in computer applications such as MS Office and Accounting software packages. 
    • Ability to work tight deadlines, handle pressure and multiple concurrent activities in a fast passed environment. 
    • Willingness to learn. 
    • Ability to establish and maintain effective working relations within a team.

    Education & Experience

    A recent graduate with a Bachelor’s degree in Accounting/Finance/Economics or any other Business-related field.

    Benefits

    Why join us

    A high-impact, diverse and ambitious team with common values: 

    • Be the best: We work really hard, are proud of what we do, and love delighting our clients with quality.
    • Own it: We step up to the task, never pass the buck and hold ourselves accountable for delivering results.
    • Push the limits: We ask why, embrace failure and try new things. We never settle.
    • Do what’s right: We act with integrity, confront dishonesty, treat people fairly and strive to contribute to the greater good
    • Always care: We don’t have ego – it’s always ‘team before me’. We are kind, we celebrate each other’s success, and we care enough to give honest feedback.

    A dynamic office & team life:

    • Brand new offices in Westlands, Nairobi
    • Monthly team social events and yearly offsite
    • Regular learning and coaching opportunities
    • A hybrid working model

    Method of Application

    Use the link(s) below to apply on company website.

     

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