Vacancies at African Management Institute (AMI)

Job Description

As the key AMI touchpoint for learners participating in our pan-African learning programmes, the Learner Success Manager will be responsible for:
Learner Experience: Supporting learners to make the most of their learning journey with AMI! This includes:

• Developing and adapting engagement plans to support learners throughout their Learning Journey with AMI
• “Owning” the online learning experience for participants, including creating and managing an online learning academy
• Providing group and 1-on-1 support (where necessary) to help learners to get started and navigate AMI’s online learning platform
• Proactively problem-solving, flagging and following up on tech-related challenges with AMI’s Tech Team

Programme Completion: Regularly engaging with learners to ensure they are on track to successfully complete their learning programme with AMI, and have gained maximum value from their engagement with AMI. This includes:

• Working with AMI’s data team to update and use cohort-level dashboards to regularly review key programme data points to assess progress against programme milestones
• Flagging off-track or at-risk learners and proactively problem-solving how to help learners to get back on track
• Regularly presenting cohort progress, learnings, and trends to internal stakeholders
• Providing up-to-date data and feedback about cohort progress to enable accurate and on-time reporting by the Client Success team

Programme Management: Owning the logistics of delivering excellent learning programmes. As a Learner Success Manager, you would be responsible for driving the roll-out of both core and customised programmes. This includes:

• Mapping out a project plan, with clear timelines and priorities
• Co-facilitating programme kick-offs
• Liaising with your assigned facilitator, Senior Programme Manager, and the Learning Team in the preparation and delivery of content
• Setting up and managing in-person/virtual touchpoints (Learning Labs) throughout the programme
• Regularly check / quality assure data reflected in data dashboards to identify anomalies

Data Drive:

• Collect data for strategic projects to drive response rates for longitudinal and annual impact data collection

Peer Support: Actively participating in team collaboration days, regularly sharing learnings and best practices. This includes:

• Supporting team members in their onboarding journey at AMI
• Providing guidance to team members (as requested by Lead: Learner Success) to support their growth and development

Requirements

• Minimum of 5 years’ experience in business consulting, company training, enterprise development, or management education (essential)
• Proven program management skills and experience (essential)
• Experience working in an entrepreneurial or high-growth environment (essential)
• Facilitation experience (preferred)
• A commitment to AMI’s values - be the best, always care, push the limits, do what’s right and own it!
• Passion for supporting others to thrive - the core of this role is learner engagement and support!
• Proactive and clear communication - both written and verbal
• Self-motivated, and able to take full ownership of own deliverables
• Solid time management skills i.e. Able to manage competing priorities and outputs
• Strong people skills
• Excellent project management skills
• Willing to learn and collaborate with peers and internal stakeholders at AMI
• Creative and innovative thinker.
• Thrives in a fast-paced, entrepreneurial environment

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Job Description

AMI is looking for an ambitious and talented finance intern to be based at our Nairobi office on a full time basis. The main function of the Finance Intern is to assist AMI Finance team with smooth implementation of day-to-day accounting/finance transactions and ensuring implementation of donors' rules and regulations and AMI finance policies & procedure. The intern will support managing grants and contracts activities from proposal writing, implementation and close-out processes.

Responsibilities

• Costing of client proposals and preparation of projects internal budgets to ensure set margins are attained
• Compilation of grants/contracts financial reports by entering data in the reporting templates and attaching all support documents as per the Grant/contract agreements.
• Maintain an up-to-date data database of programmes and projects
• Review of payments in the accounting system by checking completeness of supporting documentation and verify the adherence of internal procedures
• Preparation of AMI month-end financial reports
• Financial analysis, budgeting and forecasting exercises. 
• Participate in financial audits, providing necessary documentation, responding to and implementation of audit findings. 
• Other duties as assigned.

Requirements

Skills & Attributes 

• Basic understanding of financial analysis concepts. 
• Proficiency in computer applications such as MS Office and Accounting software packages. 
• Ability to work tight deadlines, handle pressure and multiple concurrent activities in a fast passed environment. 
• Willingness to learn. 
• Ability to establish and maintain effective working relations within a team.

Education & Experience

A recent graduate with a Bachelor’s degree in Accounting/Finance/Economics or any other Business-related field.

Benefits

Why join us

A high-impact, diverse and ambitious team with common values: 

• Be the best: We work really hard, are proud of what we do, and love delighting our clients with quality.
• Own it: We step up to the task, never pass the buck and hold ourselves accountable for delivering results.
• Push the limits: We ask why, embrace failure and try new things. We never settle.
• Do what’s right: We act with integrity, confront dishonesty, treat people fairly and strive to contribute to the greater good
• Always care: We don’t have ego – it’s always ‘team before me’. We are kind, we celebrate each other’s success, and we care enough to give honest feedback.

A dynamic office & team life:

• Brand new offices in Westlands, Nairobi
• Monthly team social events and yearly offsite
• Regular learning and coaching opportunities
• A hybrid working model