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  • Posted: Mar 12, 2021
    Deadline: Not specified
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  • Circle Gas designs, manufactures and deploys Internet of Things (IoT) devices and software that enable customers to pay and consume small amounts of gas at a time using mobile wallets such as M-Pesa, whilst providing timely and detailed usage and payment information.
    Read more about this company

     

    Learning, Training and Development Manager

    Overall Objective

    Deliver a workforce that is passionate about customer care, expert on M-Gas products and services, and takes due care of health and safety by designing and delivering engaging training and inspiring staff to take responsibility for their personal development.

    Scope

    Overall responsibility for Learning, Training and Development within the M-Gas organisation, plan, schedule, and deliver customized training programs for persons in sales, customer service, leadership/management roles and/or on technical topics and other identified skill areas including induction, evaluate effectiveness of organizational learning and development solutions, and collaborate with each M-Gas business unit to customize/localise delivery solutions as required.


    Responsibilities

    • Develop curricula, ideas for group discussions, demonstrations, and workshops, identifying training needs, making changes to current programs, preparing training materials, report training needs/requirements to appropriate leadership and assessing training program outcomes.
    • Performance Management and Measurement – Identify business and individualized learner needs. Establish measures to evaluate training delivery and measure results, assess and report individual performance and design a performance improvement plan for those performing below accepted levels.
    • Manage Graduate Training Program with tertiary institutions – liaise with collaborating institutions and establish a platform of recruiting and developing young talent as part of our talent development and succession planning
    • HR Operations - to work with the HR team on routine office operational issues of recruitment and employee relations Budgetary responsibility - Prepare and manage the training budget in consultation with each Head of Department across the M-Gas business units.
    • Delivers learning solutions to an individual contributor and first level management audience to engage the learner, encourage participation, and produce desired outcomes. Participates in the creation of instructional and delivery methods using various learning solutions and technologies including learning management systems
    • Conduct training needs analysis/instructional analysis to identify and implement the appropriate learning interventions to ensure conformity with training objectives and developed training plans, as needed.
    • Communicate with the supervisors, team leaders and other managers within the company about specific employees, new training methods and ideas to facilitate successful training.
    • Contributes to a learning environment with advance preparation, constructive feedback, and response to learner needs.
    • Establish credibility through demonstrating developed knowledge of solution content.
    • Commitment to continued learning, remaining well-informed regarding training trends, developments and best practices.
    • Incorporate ethical, and cultural issues and M-Gas values relevant for solution delivery as defined
    • Participate as a key member of M-Gas leadership team
    • Manage each member of training & development team to achieve each of the above


    SKILL SETS & QUALIFICATIONS

    Key capabilities

    • Good planning, communication, change management, and cultural awareness skills, including financial and global business acumen
    • Ability to quickly understand new technologies and concepts
    • Ability to evaluate variances in learning styles within an audience
    • Strong familiarity with learning content and delivery solutions
    • Good delivery skills including teaching and facilitation
    • In-depth knowledge of the industry’s standards and regulations
    • Excellent knowledge of reporting procedures and record keeping
    • Sense of urgency/ability to work well under pressure, different priorities and tight deadlines

    Experience

    At least 7 years working experience in large organizations in Human Resource Management – Learning Training and Development

    Education

    • Degree in business related field, Higher Diploma in Human Resources Management,
    • Post graduate qualification in Human Resource Management will be an added advantage,
    • Trainers of Trainers Certification by IHRM/ NITA

    Method of Application

    Interested and qualified? Go to Circle Gas on www.linkedin.com to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

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