Loss Control Officer- Eldoret at Hotpoint Appliances Ltd

Job Purpose

• To enforce security policies, procedures and regulations in order to secure company property and ensure safety to employees and business partners.

Job Responsibility and Accountability

• Maintain vigilant observation of staff movement, customer activity, and company property to prevent unauthorized actions or loss.
• Monitor surveillance feeds and provide recorded footage (\"flashbacks\") for review as requested by management.
• Lead and support contracted security personnel in managing visitor access to the offices and showroom.
• Enforce established security protocols to safeguard all company assets and minimize the risk of theft or damage.
• Inspect all outbound goods to ensure they are accurately charged, authorized, and supported by correct documentation.
• Reconcile physical gate passes against supporting documents to ensure absolute accuracy for all exiting items.
• Physically verify all returned goods to ensure the items received match the details listed in the accompanying paperwork.
• Monitor entry and exit points to prevent unauthorized removal of company assets or property.
• Verification of all physical items intended for dispatch or received against approved supporting documentation provided.
• Conduct routine checks of bags, packages, and vehicles as per company policy.
• Observe customer and employee behaviours for suspicious activities that may indicate theft or fraud.
• Assist in reviewing CCTV footage for evidence of loss incidents.
• Participate in inventory control measures to minimize shrinkage.
• Report any observed or suspected loss incidents to the supervising Security Officer immediately.
• Help implement loss prevention policies and procedures.
• Provide a visible security presence to deter potential dishonest acts.
• Assist in documenting and preparing reports on loss incidents.
• Support security officers in investigations related to theft or fraud.
• Any other duties assigned by the Manager as and when required.

Qualification

• Minimum of a Diploma in a relevant security related field from a recognized institution of higher learning.
• Valid certificate of good conduct.