Manager - Digital Financial Services at MicroSave Consulting (MSC)

Description

The Manager - Digital Financial Services, Anglophone Africa will have specific responsibilities that include:

•  Lead business development efforts to create new project opportunities through engagement with existing and potential partners,
•  Support in undertaking technical assistance to clients while ensuring high quality of delivery and strict adherence to timelines,
•  Support the processes of report writing and data analysis,
•  Execute assignments with the utmost diligence, attention to detail, and focus on quality,
•  Contribute to organizational development by being a team player, mentoring colleagues, and upholding organizational culture, values, and reputation,
•  Develop and publish knowledge resources (blogs, case studies, etc. ) by identifying key issues, lessons learned, and best practices in programs and projects undertaken with different clients and in different geographies,
•  Willing to travel and spend 40-50% of the time on on-site assignments.

Detailed Responsibilities: Business Development

•  Build relationships with existing and potential clients,
•  Take initiatives to develop Client Relationship,
•  Develop and submit proposals to generate business - particularly for the Practice Group s/he be part of,
•  Represent MSC at conferences etc. ,
•  Author/ Co-author thematic publications to be developed from field experiences (Focus notes/ Briefing notes),
•  Actively engage in Marketing Activities and participate in Digital Media dialogues (blogs, discussion forums, etc. )

Human Capital Development

•  Conduct 'Quality of Delivery'/ Feedback assessments with team members after assignment execution in line with the quality control guidelines,
•  Assist and support the development of other staff by providing guidance and advice where appropriate,
•  Share knowledge with staff and create opportunities for mentoring,
•  Take ownership of self-development by acquiring skills and knowledge which add value to the organization.

Business Execution

•  Lead or assist with the planning and implementation of medium/ large technical assistance assignments,
•  Conduct assignment set-up and de-brief meetings of assignments where s/he will be responsible,
•  Build rapport with various contact points at the client organization for the successful execution of the assignments,
•  Plan and execute assignments with utmost due diligence,
•  Oversee and support the process of report writing and data analysis,
•  Review training courses delivered, research papers prepared, a curriculum developed, and technical assistance provided to clients,
•  Contribute to the development of MSC's toolkits and other publications.

Requirements

Desired qualifications:

•  A bachelor's degree in business administration or other relevant professional qualifications in line with the areas of specialization.

Desired Experience:

•  Thorough understanding of bank, or other Financial Services for the Poor (FSP) functions including understanding of Digital Financial Services,
•  Technical knowledge in product development is required,
•  Excellent communication skills, writing skills, presentation skills.

Skills and competencies:

•  A strong field orientation and proven interpersonal skills,
•  Leadership skills, decision-making skills, problem-solving skills, and people-management skills,
•  Excellent spoken and written English,
•  Proficient in Word, Excel, and PowerPoint.