Manager, Risk Management Coordination & Quality Assuarance at Kenyatta National Hospital

Job Purpose

An officer at this level will be responsible to Director, Planning & Strategy in provision of quality health care services.

Duties and Responsibilities

• Providing expert advice and guidance on risk management and quality assurance issues;
• Advise management on the best practice risk management strategies for identification, measurement, analysis and treatment of risk;
• Advising and co-ordinating the implementation of business risk management initiatives;
• Provide a methodology to identify and analyze the financial impact of loss to the organization, employees, the public, and the environment;
• Integration information systems into risk and compliance operations.
• Facilitating identification and evaluation of risks in liaison with other departments;
• Assist in the review of major contracts, proposed facilities, and/or new program activities for loss;
• Directly implement all System wide and institution-specific risk management policies and procedures;
• Providing necessary definition, development and deployment of service quality assurance strategy, addressing all phases of product service delivery;
• Assuring the viability, functionality and effectiveness of essential quality assurance tools;
• Evaluate existing policies and procedures to find weaknesses;
• Coordinating the preparation and implementation of the hospital’s quality management system through quality assurance Programs;
• Coordinating and providing oversight on risk management of the institution;
• Coordinating departments to establish standards, systems and procedures for quality assurance;
• Ensure that risk management framework is implemented in all business units;
• Ensure buy-in for ERM across the organization;
• Work with other managers in establishing and maintaining effective risk management programs in their functional areas.

Qualification and Experience

• Bachelor’s Degree in Social Sciences, Biology and Biological Sciences or relevant field from a recognized University;
• Master’s Degree in Social Sciences, Biology and Biological Sciences, Public Health or relevant field from a recognized University
• Certificate in Leadership/Management Course lasting not less than 4 weeks from a recognised institution.
• Evidence of proficiency in computer applications.
• A minimum period of eight (8) years relevant work and at least three (3) years’ experience in a supervisory capacity