Member Liaison & Digital Learning Designer at DanChurchAid (DCA)

The main responsibilities will include:  

• Liaison and focal point for a portfolio of Fabo Members (East Africa / Africa / Globally) to ensure smooth onboarding, engagement, and a successful member journey, 
• Outreach and identifying potential new Fabo members, and pitching Learning Lab and the Fabo Learning Community to new leads, 
• Advising project stakeholders and Fabo members on creative digital solutions and providing technical support on learning platform-related matters, 
• Presenting at and facilitating workshops, meetings, and other online events, 
• Supporting and assisting with learning design processes in the team, 
• Assorted support and administrative tasks related to courses on the Fabo Learning Platform and the development of the Fabo Learning Community as a whole. 

We expect the following qualifications, skills, and experience from you:  

• At least bachelors’ degree (masters/post graduate qualifications preferred) in communication, adult education, digital design, business management or a related field, 
• 3+ years of proven experience with client relations management, digital/technical support, and development of learning designs, 
• High level of digital literacy and confidence as we use a wide variety of digital solutions, 
• Experience with business development, outreach, and customer service, 
• Excellent communications and presentation skills (written and spoken English), 
• Confidently work with all kinds of content that in collaboration with our Fabo members must be turned into different kinds of digital learning activities, 
• Experience from the development and humanitarian sector. 

In terms of personal qualities, we expect you to: 

• Be a proactive colleague who takes initiative and follows through with tasks and potential leads, 
• Be a self-starter and be able to work independently with minimal supervision, 
• Enjoy having an outward-facing role and acting as a representative of Learning Lab and Fabo, 
• Take pride in delivering high-quality work and being accountable to your team and other stakeholders. 

The deadline for applications is 10th September 2023 at midnight.