Monitoring and Evaluation (M&E) Officer at Boma Projects

JOB SUMMARY

The Monitoring and Evaluation (M&E) Officer is a key position for partner and project staff capacity building, data quality assurance, accountability, documentation, and learning. The position holder will provide support to The BOMA Project (BOMA) team and its partners in design, planning, and execution of monitoring and evaluation activities and the deployment and use of technology tools to ensure quality implementation of programs in accordance with accepted standards, providing essential feedback for learning, accountability and data decision making. 

The M&E Officer will be responsible for providing input on Product Portfolio specific M&E system design and adaptation, defining and designing technology tools that support the portfolio specific design, portfolio specific capacity building for partner staff on technology and tools, and monitoring and evaluation processes for accountability and program execution integrity, and capturing learning in line with project and organizational learning agendas. Under the overall leadership and direction of BOMA M&E Manager, and in close collaboration with the Technical Team and partner staff. The position holder will champion, rigorous measurement of product and project activities and outcomes through data and analytics and development of team capacity in monitoring, evaluation, reporting, and learning that is adapted to the product and ensuring effective field-level ownership of activities and data enabled decision making. 

Responsibilities

DUTIES AND RESPONSIBILITIES

Monitoring and Evaluation

• Support in the design and definition of product/ project level M&E processes, related data requirements for quality and outcome measurement. 
• Definition of data requirements and technology tools for data collection
• Testing, training and launching of the developed tools.
• Continuous iteration and improvement of tools to meet the requirements of outcome measurement.
• Organize and lead implementation of M&E activities – including but not limited to assessment of project activity execution, evaluation of outcomes achieved, surveys, and routine monitoring - on the assigned portfolio (Product) in line with BOMA standards, policies, and practices, donor requirements, and industry good practices.
• Support development and adaptation of monitoring and evaluation SOPs, data collection tools, and reports in line with specific project and partner needs.
• Ensure alignment of M&E activities with project objectives and development of monthly, quarterly, and annual work plans.
• Perform data quality management strategy and routine data quality assurance for assigned projects.
• Support monthly Key Performance Indicator (KPI) analysis and use of data for adaptive management for assigned projects.

Learning

• Working with the Research and Leaning teams, ensure learning properly accompanies project activities throughout the project cycle.
• Support research, evaluations, and other learning initiatives, including development and pursuit of learning agendas, identification and documentation of lessons learned, after action reviews, midterm reviews and final evaluations.
• Assist in the preparation of case studies and promising practices.

Reporting

• Support BOMA and its partners in the preparation of monthly, quarterly, and/or annual activity reports and verification of reported data. 
• Ensure timely documentation of M&E activities is completed, reviewed, and submitted in line with BOMA, partner, and donor requirements.

Technology, Data and Insight

• Champion the use of program data analytics to enable day to day program progress and outcome measurement and overall decision making.
• Undertake portfolio level data management and analysis customized/ adapted to the needs of the portfolio.
• Champion capacity building, data literacy and adoption of data driven actions within the portfolio you are responsible for
• Ensure consistent utilization of the BOMA field systems including Taroworks, Performance Insights and related systems for M&E data submissions. This includes identifying and logging areas of improvement and/or support required and working with IT to ensure resolution.
• Where relevant, support partners use their existing ICT4D systems to support project MERL systems and activities.
• Collaborate with IT staff and partners to develop and adapt digital data collection tools for use by field staff.
• Provide a single point of contact for technology and M&E issue identification, logging and resolution.
• Provide the first level support for both M&E and Technology issues including hardware and software.

Staff and Partner Training and Capacity Building

• Assess the technology and MERL the training needs based on continuous engagements to ensure that emerging needs are taken care of.
• Build capacity of partners and BOMA staff to ensure MERL project activities are implemented per guidelines and standards, including use of technology tools used in the management of the project, digital data collection tools and data analytics and quality assurance procedures.
• Coordinate MERL-related working relationships with project partners and stakeholders.
• Facilitate in-person and remote trainings on MERL to partners and BOMA staff.
• Coordinate provision of MERL-related logistical and administrative support to partners and BOMA staff.

Requirements

EDUCATIONAL REQUIREMENTS  

• Bachelor of Arts/Science required in Information systems, Business Information Technology statistics, public health, development economics, international development, sociology, business/project management, or similar.

MINIMUM REQUIRED EXPERIENCE

• A minimum of three years’ experience in a similar position, staff supervision or multi-country projects are a plus. 
• Professional working proficiency in English.
• Proficiency in Microsoft desktop technologies, Salesforce, Data analytics and visualization tools and technologies such as Microsoft Power BI, STATA, and digital data collection. Proficiency and interest in data analytics programming languages (Python, SQL, R, JavaScript) will be a definite advantage.
• Superior skills in data analysis, critical thinking, and report writing.
• Demonstrated experience in proactive, results-oriented relationship management and capacity building with partners.
• Attention to detail, accuracy, timeliness in executing assigned responsibilities in a context of competing priorities.
• Proven track record in analyzing complex data and producing reports.
• Proven competency/experience in leveraging technology in development or social entrepreneurship, including promoting adoption of new technologies by others.
• Demonstrated ability and flexibility to work in a multi-cultural team in a hybrid in-person/remote working context. 
• Innovative self-starter