Transmission TRX Support Engineer at MTN

Key Responsibilities:

Reporting to the Manager; Technical Operations, The TRX Engineer will be accountable to achieve the following objectives:

• Manage the End-to-end solution implementation of L2VPN, L3VPN and SDH P2P or P2MP
• Support on delivery of end-to-end wholesale capacity and managed network services (MPLS), both internationally and domestically within the OpCo.
• Support all capacity restoration in case of submarine or terrestrial cable cut.
• Implement work around solutions whilst permanent solutions are being negotiated to alleviate capacity bottleneck
• Identify future capacity requirement spikes due to market changes and provide inputs to the capacity management team
• Support the delivery of systems through 3rd parties.
• Provide support for Global Network expansion (links and infrastructure)
• Produce various reports for wholesale to aid in the monitoring of the network and the services rendered.
• Liaise with network and technology teams in OpCos to understand the fixed infrastructure landscape in the countries and support in the maintenance of the fixed asset register
• Liaise with the GEBU SPOC and with the Enterprise business units to implement multi-country enterprise fixed line solutions
• Ensure full customer satisfaction over the wholesale / solution delivery and support process

Job Requirements:

Education:

• Minimum, an Academic Degree in (Information Technology, Computer Science/Engineering)
• CCNA, CCNP or equivalent Associate and professional certification
• PMP or equivalent Project Management certification (as advantage)
• Fluent in English and language of country preferable

Experience:

• At least 5 years experiences in Telecommunications, with both planning and operational experience
• At least 2 years experiences in fixed infrastructure and IP environment
• Experience on OTN, WDM and SDH
• Experience on Huawei transmission equipment (OSN)
• Experience on Cisco and Huawei IP equipment (NE40)
• Experience in multi-country network solutioning
• Experience on technical specification and procurement processes

Competencies:

• Key business soft skills including but not limited to problem solving, information processing and analytical understanding.
• Highly client driven interactions
• Sound data interpretation, quality focus, continuous improvement, and reporting skills

Other:

• Regional travel
• Ability to adapt to changing requirements of business and staff members
• Excellent Interpersonal and technical skills
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite or related software.