Network Monitoring Engineer at Jamii Telecommunications

NETWORK MONITORING ENGINEER ROLE

We are looking to recruit a competent, resourceful, and hardworking NOC Engineer whose main role is to monitor and manage networks, operating systems, and network performance.

NETWORK MONITORING ENGINEER JOB RESPONSIBILITIES

•  Detect and analyze network faults, outages, performance issues and anomalies in real-time and dispatch to relevant teams to resolve within set timelines.
•  Follow-through network failure resolution while making necessary escalations to ensure faults resolution within set SLAs.
•  Manage communication on system/network outages by sending notifications to the relevant internal teams.
•  Collaborate with field technicians to coordinate on-site investigations and resolution of identified faults.
•  Manage access requests to JTL Partners collocation rooms.
•  Collaborate with cross-functional teams to review, assess, and implement change requests.
•  Prepare daily network faults and performance reports.

QUALIFICATIONS FOR THE NETWORK MONITORING ENGINEER JOB

•  University degree in a relevant field (Electrical and Electronic Engineering, Telecoms, Computer Science / IT).
•  2-3 years’ experience in an equivalent position/field
•  Confident communicator and possess excellent attention to detail,
•  Good analytical and problem-solving skills.
•  Self-awareness and assertiveness.