Operations Officer at Oneway Cleaning Services Ltd

Duties and Responsibilities

• Manage work assignments and allocation of staff
• Supervision and coordination - Conduct performance reviews for the supervisors and provide performance feedback to the staff.
• Strategic Input - work with management and assist in developing strategic plans to Implement and manage operational plans and goals
• Communication - To manage, monitor and improve the communication efficiency of supervisors and stewards so as to facilitate coordination and communication with the HR.
• Monitor adherence to rules, regulations and procedures by the employees at the stations. Help maximize output by implementing departmental and organizational policies and procedures
• Ensure health and safety of the work force by enforcing safety precautions and rules specified in the company health and safety policy 
• Empower employees to take responsibility for their jobs and goals, and expect accountability and regular feedback
• Lead the employees to meet the organizations expectations for productivity, quality and goal accomplishment
• Regular visits to the stations, to monitor standard of cleanliness, to establish and implement ways to Improve and meet the evolving needs of the clients.
• Arrange work schedules and temporary help as needed especially in one stop jobs and during general cleaning at stations
• Harness a working environment, which encourages team work and high standards performance
• Perform other duties and responsibilities as assigned.

Qualifications 

• Degree or diploma in Hospitality and Housekeeping Management from a recognized educational institution
• At least 3 years of experience in hospitality or housekeeping industry.
• In-depth knowledge of the cleaning industry practices, and legal and regulatory framework governing the industry.
• High integrity
• Excellent communication skills
• Excellent leadership and people management skills