Power Platform Specialist at Medair

Role & Responsibilities

• Medair is seeking a Power Platform Specialist to support the organisation with the development, day-to-day maintenance and enhancements of the Microsoft Power Platform, including tasks related to identifying and troubleshooting application issues and issues resolution or escalation.

Project Overview

• The development of a new SCM solution using Power Apps is an exciting innovative and strategic decision made by Medair.
• It will see the development of a suite of tools within Microsoft Power with a tech-partner.
• This solution covers the Procurement, Warehouse Management, Equipment Management and Fleet Management.
• It will channel data and information in a transparent and organized way to enable a higher level of collaboration and a better-informed decision-making process for Medair.

Workplace & Working conditions

• Global Support Office (GSO) position. The role is open for applicants based in Lebanon, Switzerland, and Kenya – a valid work permit is required.

Starting Date / Initial Contract Details

• As soon as possible.
• Full-time open-ended contract.

Key Activity Areas

Solution design and build

• Delivering services and solutions for Medair using Microsoft’s PowerApps, Power Automate, custom development, and data integrations.
• Act as a technical liaison for the Supply Chain Management (SCM) System and any integrated applications.
• Provide hands-on technical expertise to perform needs assessments
• Design and implement Power Platform-based solutions satisfying Medair internal requirements by applying problem-solving and decision-making skills as and when required.
• Identify and implement areas /processes where Power Platform can be better leveraged
• Facilitate process improvement outputs including data visualization and low code applications in accordance with Medair’s PowerApps governance.
• Create and maintain custom dashboards, models, power app components, and integration with third-party services and external APIs.
• Help guide teams to effectively use the Microsoft Power Platform (Power Apps, Power Automate.
• Use various connectors to connect disparate systems to Power Platform applications where applicable in consultation with the Data Engineer.
• Contribute across all phases of the PowerApps software development life cycle.
• Adept at crafting Power Apps and Power Platform solutions with the ability to impart knowledge to both pro-developers and citizen developers.
• Partner with cross-function technology and design teams to ensure consistent, positive client interaction and solution delivery.
• Create and design technical specification documentation, obtaining feedback and gaining approval to implement changes.
• Support Project Managers to define criteria and conduct proof of concepts, proof of value, and prototyping to evaluate product and feature value and consideration for the organization.
• Coordinate with the Data Engineer to ensure that Power Platform implementations align with the best data modeling practices.
• Participate in User acceptance and integration testing.
• Provide input on analysis of issue patterns and their respective operational functions to plan and recommend process improvements and system upgrades
• Keep abreast of new technologies and be aware of industry standards, best practices, and trends.

Administration and support

• Establish an environment strategy, setting up data loss prevention (DLP) policies, and managing users, capacity, and licensing.
• Make data available to makers through connectors, integration, or migration
• Maintain the set-up and configurations of the solution
• Ensure access rights, security roles, user allocation are maintained and up-to-date
• Drive resolution of issues that come up during the deployment phase of projects.
• Provide second level support to users
• Assist PMs with technical guidance on implementation, coordination of tests and validation of initial performance.
• Stay up to date: use existing trainings, (community) resources, and develop skills and knowledge about the latest features. Train users accordingly.

Innovation/changes

• Drive innovation and collaboration with the newest advancements and features within the Power Platform.
• This position requires an awareness of current developments in technology, methodologies and the ability to identify gaps in the process and propose improvements within the systems workflow or business processes.

Team Spiritual Life

• Reflect the values of Medair with team members, local staff, beneficiaries, and external contacts.
• Work, live, and pray together in our Christian faith-based team settings.
• Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.
• Encouraged to join and contribute to Medair’s international prayer network.

Qualifications

• Bachelor’s Degree or International Equivalent in Computer Science, Computer Engineering, Information Technology, Management Information Systems, or related field.
• English (spoken and written), French advantageous.

Experience

• Minimum of 5 years professional experience in a relevant field of work.
• Experience in designing complex data models.
• Experience in a Software as a Service (SaaS) environment
• Development experience that includes Microsoft Power Platform services,
• JavaScript, JSON, TypeScript, C#, HTML, .NET/ASP.NET, RESTful Web APIs,
• Microsoft Azure, and Microsoft 365 (highly desired)
• Experience handling helpdesk tickets from internal/external users
• Passion for moving organizations forward with the Power Platform and excitement for the impact Power Platform can have on customer experiences.
• Hands-on experience with Power Apps and Power Platform technical solutions.
• Work experience with Software as a Service (SaaS) and/or Platform as a Service (PaaS) environments.
• Core Skills: C#, JavaScript, SQL, .Net, Power Apps, SharePoint, Microsoft Data Verse (CDS), Power Automate.
• Experience with and a good understanding of the Power Platform CoE, Microsoft
• Purview, and governance components.
• Good understanding of application lifecycle management (ALM) practices for Microsoft Power Platform.
• Ability to work independently as well as collaboratively on cross-functional teams.