Process Lead- Commercial at Kenya Airways

Job Requirements        

• Bachelor’s degree
• At least 5 years’ work experience with a minimum of 3 years’ experience working in Process Improvement and Project Management roles involving cross-departmental teams
• Certified Project Management practitioner
• experience in Project Management
• Certified Lean Practitioner
• Certified Six Sigma practitioner
• Best Practice and ToT Trainer all practices
• Change Management Practitioner

Detailed Description        

• Strategy Cascade and Implementation
• Facilitate strategy cascades
• Monitor and evaluate implementation progress

Process Improvement

• Initiate, scope and manage the delivery of projects for identified process improvements using relevant methodologies.
• Proactively identify, scope and prepare business cases for opportunities to improve processes in conjunction with process owners/managers.
• Develop Metrics, monitor and report business process performance against accepted standards and KPI’s. Lead the sustainable implementation of process improvements and measurement of the process indicators.
• Identify risks and issues in business processes and systems.
• Maintain weekly/monthly status reports to key stakeholders tracking the status of the improvement projects.
• Develop and support data capture and data management processes for core systems to support the delivery of identified projects.
• Facilitate workshops to build capability on process management; process mapping, Value Stream analysis, process redesign.
• Process mapping in alignment to the business strategy as defined by the business owners.

Project Management

• Define project scope, plan and schedule for the delivery of solutions and value within agreed timelines.
• Manage stakeholder communications, and implement an effective system of project governance, ensuring that timelines are met, with a clear and effective escalation process.
• Organize and lead project status and working meetings and stand up sessions, supporting the business owner and ensuring feedback from the relevant stakeholders across departments.
• Manage risks and issues, mitigation and corrective actions for deviations from plans.
• Prepare and share project progress reports with the relevant stakeholders.
• Change Management

External End Date:31-May-2023