Procurement & Category Manager at Topup Mama

About the role

The Procurement & Category Manager’s main goal is to grow the Average Product Mix (#SKUs per order) for their specific customer segment by ensuring the right product mix, availability and pricing. You will work hand in hand with Key account managers in the sales team, and procurement associates in the Supply Chain team. 

You will be responsible for a specific customer segment. The segments that we are recruiting for are: General Trade (Small and medium restaurants serving meals that range from KSh100-400), Modern Trade restaurants and cafes (more upscale places), Hotels, Bars, Caterers, Schools, Hospitals.

Key responsibilities are:

• Ensure the availability of required product portfolio at a competitive price for the customer segment
• Identify other Supply Chain and Finance needs for the customer segment and work with relevant teams to get that implemented
• Create the product portfolio & pricing strategy for the customer segment, implement & continuously improve it
• Grow the Average Product Mix for your customer segment and ensure you hit monthly & quarterly targets
• Roll out joint promotions with suppliers that are relevant for your customer segment
• Improve segment-specific forecasting to ensure 0 Out of Stocks on key categories
• Continuously improve the customer proposition for your customer segment from a product perspective to enable GMV and net revenue growth

Who you are

In the past year, we have proven demand for our proposition. Now it’s your responsibility to ensure that we customize & improve our offering to the specific customer segment so that we can scale our sales rapidly. We are looking for someone who has:

• In-depth knowledge of forecasting & procurement processes, preferably as it relates to your customer segment
• Ability to identify product & pricing needs for your customer segment and create a plan based on that 
• Excellent understanding of the customer segment and their needs
• Experience building relationships with suppliers for better service, credit and joint promotions
• Strong in prioritizing and ability to hustle today to fix the most important issues
• Very diligent in process implementation and eye for detail even in repetitive processes
• Good data & analytical skills - e.g., interpreting dashboards and key metrics to understand how to improve operations, excel analyses to determine weighted gross margin across products