Procurement Officer at City Eye Hospital

Overall Purpose of the Role

To assist in managing all local procurement and inventory activities of City Eye Hospital.

Main Duties and Responsibilities

Technical Skills

Procurement & Purchasing

• Support the implementation and execution of procurement and purchasing strategies.
• Prepare and issue local purchase orders to suppliers.
• Negotiate credit terms with suppliers.
• Craft negotiation strategies and close deals with optimal terms.
• Seek and partner with reliable vendors and suppliers.
• Perform cost and scenario analysis and benchmarking.
• Partner with user departments to ensure clear requirements documentation.

Inventory & Supply Management

• Determine the quantity and timing of deliveries.
• Monitor and forecast upcoming levels of demand and maintain buffer stock at all times.
• Coordinate and work with user departments on all inventory-related matters.
• Maintain warranty records for all purchased items.

Procurement Records & Reporting

• Track and report key functional metrics to reduce expenses and improve effectiveness.
• Maintain the supplier database, purchase records, and related documentation.
• Ensure procurement and inventory records are accurate and up to date.

General Responsibilities

• Take part in company projects.
• Carry out any other tasks that may be assigned by the Line Manager and/or any other person placed in authority over you.

People Management

• Implement Procurement Departmental objectives in assigned duties in line with the company's performance management policy.
• Ensure strong communication between team members to facilitate the exchange of information and implementation of change and improvements.
• Attend and actively participate in departmental and company meetings.

Customer Service

• Develop and oversee appropriate dealings through effective relations with the general public and all organizational stakeholders to protect the reputation and image of City Eye Hospital and its subsidiaries.
• Assist in directing patients to procedure rooms and other service points.
• Process requirements from other departments promptly and efficiently.
• Maintain customer satisfaction ratings at or above departmental objectives at all times.
• Maintain courtesy and professionalism when interacting with all team members and colleagues across departments.

Knowledge and Skills Required

• Degree in Business Administration or a related field.
• Minimum of 2–3 years of experience as a Purchasing Officer, preferably within a hospital or healthcare environment.
• Ability to work effectively both independently and as part of a team.
• Exceptional communication and customer care skills.
• Excellent interpersonal skills.
• Ability to work under tight deadlines.
• Exceptional verbal, written, and presentation skills.
• Computer literacy skills.