Program Manager – Financial at Corporate Staffing

Responsibilities:

Program Management 

• Managing the project plan, using project management and communication tools. 
• Regular updates of the project plan, reporting on progress, and adjusting the project plan where necessary.   
• Supporting the team in shaping, maintaining, and improving project management processes. 
• Keep track of key program milestones, reporting requirements, and deliverables to ensure the program is delivered in line with the program plan. 
• Ensure all tracking sheets, invoicing, and payments are up to date.  
• Maintain program calendars, ensuring all activities are properly planned and executed. 
• Coordinate program logistics, including scheduling meetings, workshops, and events. 
• Coordinate networking events. 
• Business development support.

Data Management 

• Prepare and coordinate the program documents related to the milestones including program guidelines, presentations, and reports. 
• Maintain program databases in the shared drive, ensuring accurate and up-to-date project and participant information. 
• Ensure relevant data is being collected, maintained, and stored throughout the program. 
• Support any research surveys conducted by the team or partners.

Project Reporting 

• Prepare reports specifically on projects’ progress, tracking cohort participation and engagement.
• Draft clients and stakeholder reports, collate input from relevant team members and finalize and present to the client where necessary.

Research 

• Research of best practice / relevant industry standards in relation to client briefs. 
• Understand the target market and contextualize the program design and implementation.
• Research potential program partners and collaborators.

Product Design 

• Support across program brainstorming and design in relation to user experience, technology, and best practice

Content Management 

• Responsible for content research and development, content review, drafting manuals, editing, proofreading and development.  
• This may include contributing to briefs, blogs, and posts. 
• Ensuring cohorts can access the relevant learning material and platforms.

Events and Training 

• Planning, execution, and marketing of events and training courses. These events include webinars, training, questions and answer sessions, networking events, startup showcases, and conferences.
• Communicate with the trainers, speakers, and coaches to block the training dates and participate accordingly. 
• Set calendar invites and have dry-run meetings to align and contextualize the sessions. 
• Keeping a record of Non-Disclosure Agreements, Attendance registers, photography, and videography consent, meeting recordings, and other survey data

Program Marketing  

• Support the rollout of social media and or Communications campaigns in line with the client’s requirements and with the marketing manager. 
• Liaise with the marketing manager and other stakeholders when marketing material is needed or when marketing opportunities arise.

Community Management

• Creation and management of project cohort communities including recruitment, selection, onboarding, support, and engagement. 
• Deliver community management communication and engagement plan so that there are consistent value-adding contact points with the community (and provide content for this, where required).
• Function as an empathetic and responsive point of contact and support for program participants.
• Monitor community feedback and sentiment and suggest adjustments and additions to the program. 
• Manage and keep active WhatsApp groups.

Coaching 

• Developing a coaching strategy. 
• Consulting the broader team on suitable mentors and sourcing the coaches. 
• Liaise with the coaches and participants to book their coaching sessions. 
• Track the sessions attended booked and in progress. Maintain a centralized system or database to track coaching sessions. 
• Generate regular reports summarizing coaching session activities including metrics such as the number of sessions conducted, attendance rates, and participant feedback.  
• Provide insights into the effectiveness of coaching sessions and any emerging trends. 
• Overseeing project administrator on scheduling sessions.

Stakeholder Management  

• Stakeholder mapping and management, including planning and attending stakeholder meetings.
• Consultancies and supplier management, ensuring deliverables are met in a timely manner and with the expected quality. 
• Management and running of regular stakeholder and project meetings including agendas, capturing actions points and following through for the next steps.

Qualifications and skills

• Bachelor’s degree in Business Administration or related field. 
• Masters in Project Management or related field 
• Certification in Project Management is advantageous.
• Minimum of 5 years’ experience in leading impact-driven programs. 
• A deep understanding of the entrepreneurial and investment ecosystem is advantageous with at least 2 years.
• Skilled at using a range of digital/online collaboration tools and are comfortable working remotely at least part of the time. 
• Experience in developing learning content and facilitations of training. 
• Excellent report writing skills. 
• Experience in community and stakeholder management in the innovation and entrepreneurial space. 
• French level B1 is advantageous.