Programme Manager, Program Management Unit at Genesis Analytics

ROLE DESCRIPTION

• The purpose of this role is to manage the inception and oversee the implementation of the PMU’s largest donor contracts, as well as lead the team in the further development of the unit. This includes the design of processes, operational systems, tools and approaches, as well as the corresponding change management, embedding and training for the wider company.

Your role will encompass:

• Leading the planning, inception, and overseeing the delivery of large-scale programmes for clients, including team recruitment, client relationship and contract management, ensuring a swift and efficient transition from mobilisation to implementation and alignment with strategic objectives and business goals. 
• Leading and motivating cross-functional project teams, providing guidance, support, and direction to ensure successful project delivery.
• Acting as the primary point of contact for the major clients, building and maintaining strong relationships, and managing expectations throughout the project lifecycle.
• Ensuring effective accountability and governance through the pro-active identification and mitigation of risks and issues, implementing effective contingency plans to minimize programme disruptions, which in turn can inform strategic decisions.
• Developing, improving and maintaining any necessary policies, processes and systems that will improve our effectiveness, quality and clarity, and can achieve economies of scale. 
• Implementing change management strategies to facilitate smooth transitions and adoption of newly developed project management processes or technologies across the organisation.
• Developing and delivering project management training across the company and implement thorough induction programmes for the team.  
• Designing an effective Grants Management approach and drive the management of grants and funding allocations for the Foundations, ensuring compliance with regulatory requirements and reporting standards.
• Monitoring the project performance of your team against key metrics and milestones, providing regular updates and reports to stakeholders.
• Driving continuous improvement initiatives, leveraging best practices and lessons learned to optimize project delivery processes.
• Collaborating with internal stakeholders to create more efficiency in processes, identify opportunities for business growth, and share relevant knowledge, in particular with Finance, Compliance, Business Development and HR.
• Standardisation of all relevant documentation, including, but not limited to operations manuals, agreements, organisational assessments, training schedules, reporting, SLAs, Standard Operating Procedures, trackers, framework budgets and contracting templates.
• Cultivating and building relationships with both key client contacts as well as potential new donors through the development of a business network, positioning the Programme Management Unit and achievements as a Unique Selling Point of Genesis in our market approach, actively growing the opportunities as they arise.
• Staying abreast of industry trends, emerging technologies, and best practices in programme management, contributing to thought leadership and knowledge sharing within the organization.

Requirements

Genesis consultants carry a balanced combination of powerful intellect, strong technical skills, and a consulting character to match. Successful candidates for roles at Genesis:

• Are passionate, self-motivated and energetic problem-solvers
• Value integrity and exhibit ethical behaviour
• Are analytical thinkers and fast learners with an excellent academic record

Successful candidates will thrive in a fast-paced environment, enjoy the flexible nature of the job, and like to hit the ground running. You are pro-active and hands-on, with the ability to not only work effectively as part of team, but also to motivate the team and ensure they can excel. You are likely to have:

• Degree in Business Administration, Project Management, International Development, or other relevant field.
• Experience managing multiple projects simultaneously to meet tight deadlines without compromising quality.
• A solutions-driven and positive attitude that allows for initiative and resilience.
• A highly organised and structured approach to work, meticulous attention to detail.
• Knowledge and experience of working with different donors, including procurement processes and compliance requirements
• Knowledge and experience of the Grant Management process
• Experience of developing, maintaining and improving systems, processes and tools, as well as the change management required to implement and embed these successfully.
• Solid leadership skills through the management of a variety of teams and personalities.
• First rate interpersonal and communication skills and an ability to build strong relationships with senior contacts, external stakeholders, consultants and the donor community.
• High level of numeracy and relevant knowledge of financial documents and budget management