Protection Associate - LGBTQ (UNOPS) at United Nations High Commissioner for Refugees (UNHCR)

Activities, tasks and responsibilities include:

• Liaise with key UNHCR partners to undertake regular monitoring exercises of the LGBTQI+ population to map protection, health, psychosocial, and other needs; and incorporate information into programming.
• Maintaining robust networks with LGBTQI+ refugee-led organizations to augment their capacities and harness community-based protection initiatives.
• Under the guidance of the Livelihoods Unit, oversee and provide direction on the implementation of LGBTQI+ livelihoods programmes, including mapping out external actors who exclusively programme for LGBTQI+ persons.
• Chairing the urban LGBTQI+ working group to ensure coordination and complementarity of assistance to LGBTQI+ refugees and asylum seekers by both implementing and operational partners.
• Identify, build, and maintain a network of partnerships with local, regional, and international actors and individuals that benefit the provision of services and information to LGBTQI+ persons of concern, including drafting memoranda of understanding to solidify and clarify relationships, where appropriate.
• Contribute to and undertake LGBTQI+ sensitization trainings for UNHCR, government, and partner staff on legal, procedural, and social issues related to LGBTQI+ individuals.
• In coordination with partner organizations and the Livelihoods and Protection Units, identify vulnerable and livelihoods specific LGBTQI+ cases, and follow up with the RSD Unit on strategic fast-tracking of cases for documentation/protection purposes.
• Undertake regular identification exercises of the urban caseload and update ProGres to maintain accurate data on the LGBTQI+ population.
• Identification and creation of safe spaces for LGBTQI+ persons of concern, e.g., Community centers and safe houses.
• Establish and oversee regular meetings between parties in key areas affecting the LGBTIQ refugee population.
• Undertake local (i.e., Nairobi area) and national (i.e., Dadaab and Kakuma) research missions to build a more comprehensive understanding of the LGBTQI+ refugee population, especially in regard to vulnerable groups that are not widely documented i.e., minors, trans*, intersex, Somali/Sudanese populations, etc.
• Assist in the management of the LGBTQI+ urban caseload by identifying, assessing, and referring highly vulnerable cases to relevant units/agencies and participating in BID panels for cases of LGBTIQ+ minors.
• Monitoring and Progress Controls
• Document interactions with and actions taken for individual cases in individual files as appropriate, to permit a complete understanding of the individual’s situation by other colleagues dealing with the case
• Ensure an Age, Gender, Diversity (AGD) approach is taken across all programmatic levels to promote access by LGBTIQ persons to key services, and participate in reporting on PPAs to this effect
• Monitor new developments in the field and ensure timely dissemination of information to key parties (internal and external) including drafting reports/minutes
• Support with accurate data entry into proGres V4 to allow for updated statistics on the LGBTIQ+ community, keeping in mind data protection and confidentiality aspects.

Qualifications and Experience

Education (Level and area of required and/or preferred education)

• 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher in Law, political science, international relations, gender studies, or another related field

Work Experience

Essential

• 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher preferably in the area of human rights (including issues related to sexual and gender minorities), gender issues, refugee protection, or international humanitarian law.

Desirable

• Previous experience interacting with LGBTIQ persons in a professional context
• Experience in interacting with NGOs and other relevant actors in project coordination, as well as in providing training or coaching, guidance or advice to staff.
• Experience working on livelihoods/empowerment projects strongly desired
• Experience working with procedures and principles related to protection of refugees, asylum seekers, or IDPs (especially in GBV) strongly desired
• Experience in counselling asylum seekers or refugees strongly desired

Key Competencies

• Sound knowledge of SSOGI issues, especially in Kenya/East Africa.
• Knowledge of International Refugee Law and Human Rights Law and ability to apply the relevant legal principles
• Strong research and analytical skills
• Excellent oral and written communication skills; an ability to be diplomatic and level-headed.
• Excellent knowledge of English; Swahili or Luganda would be advantageous but are not required.
• Knowledge of internal UNHCR procedures related to RSD, resettlement, and protection strongly desired

Standard Job Description
Protection Associate
Organizational Setting and Work Relationships

• The Protection Associate normally reports to the Protection Officer or the Senior Protection Officer. The incumbent monitors protection standards, operational procedures and practices in protection delivery in line with international standards and provides functional protection support to information management and programme staff.
• The Protection Associate is expected to coordinate quality, timely and effective protection responses to the needs of populations of concern (PoC) and identify opportunities to mainstream protection methodologies and integrate protection safeguards in operational responses in all sectors. S/he contributes to designing a comprehensive protection strategy and liaises externally with authorities and partners on protection doctrine and policy as guided by the supervisor.
• The Protection Associate also ensures that PoC are involved in making decisions that affect them, whether in accessing their rights or in identifying appropriate solutions to their problems. To achieve this, the incumbent will need to build and maintain effective interfaces with communities of concern, local authorities and protection and assistance partners.
• All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.

Duties

• Stay abreast of political, social, economic and cultural developments that have an impact on the protection environment.
• Consistently apply International and National Law and applicable UN/UNHCR and IASC policy, standards and codes of conduct.
• Assist in providing comments on existing and draft legislation related to PoC.
• Provide advice on protection issues to PoC; liaise with competent authorities to ensure the issuance of personal and other relevant documentation.
• Assist in conducting eligibility and status determination for PoC.
• Contribute to measures to identify, prevent and reduce statelessness.
• Contribute to a country-level child protection plan as part of the protection strategy.
• Contribute to a country-level education plan as part of the protection strategy.
• Monitor Standard Operating Procedures (SOPs) for all protection/solutions activities.
• Manage individual protection cases including those on GBV and child protection. Monitor, and intervene in cases of refoulement, expulsion and other protection incidents.
• Assist in identifying durable solutions for the largest possible number of PoC through voluntary repatriation, local integration and where appropriate, resettlement.
• Contribute to the design, implementation and evaluation of protection related AGD based programming with implementing and operational partners.
• Facilitate effective information management through the provision of disaggregated data on PoC and their problems.
• Participate in initiatives to capacitate authorities, relevant institutions and NGOs to strengthen national protection related legislation and procedures.
• Assist the supervisor in prioritizing PoC for interview, counselling and propose protection support for individual cases.
• Assist the supervisor with enforcing compliance of local implementing partners with global protection policies and standards of professional integrity in the delivery of protection services.
• Assit the supervisor with enforcing compliance with, and integrity of, all protection standard operating procedures.
• Submit individual payments request for PoC for approval.
• Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
• Perform other related duties as required.

Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level

• For G6 - 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher

Field(s) of Education

• Not applicable

Certificates and/or Licenses

• International Law, Political Science
• or other related field
• (Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential
Not specified
Desirable

• Protection Learning Programme

Functional Skills

• IT-Computer Literacy
• PR-Refugee Protection Principles and Framework
• PR-Protection-related guidelines, standards and indicators
• (Functional Skills marked with an asterisk* are essential)

Language Requirements

• For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
• For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
• For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
• All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.
• As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
• This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Required Languages
Desired Languages
Skills
Additional Qualifications

• IT-Computer Literacy, PR-Protection-related guidelines, standards and indicators, PR-Refugee Protection Principles and Framework

Education
Certifications
International Law - Other, Political Science - Other