QSSK-DGM-SPC-Spare Parts Store Clerk at Q-Sourcing Servtec Group

Job Role Description

The role is to support the organization to realize its strategic intent on growth in customer numbers as well as maintaining the existing customers through efficient receipt, Storage, and issuance of the required spare parts for maintaining the Last Mile mobile assets to ensure their availability to move solutions to the market. The role is critical in keeping the correct inventory of all the available and often failed parts in such a manner that there is no overstocking nor stock of parts when needed.

Functions/Key Expected Results

• Plans, organizes and manages the need for spare parts for the last Mile asset maintenance division
• Coordinate and follow up with the Procurement team for purchasing requested spare parts or inventory.
• Effectively forecast supply and demand to prevent spare parts overstocking and shortage.
• Properly track spare parts stocking like stock in, stock out, and remaining stock.
• Develop and share the updated stock reports with his immediate supervisor and/ or leadership on daily basis.
• Place orders to replenish required maintenance parts before they run out.
• Always reconcile received spare parts with request or invoice to ensure that delivered spare parts are matching with purchase request specifications
• Liaise with the last Mile Mechanics to check quality parts requested and act appropriately to ensure genuine parts are received.
• Help develop proper budgeting for spare parts stock based on past or predictive data analysis
• Develop and updated inventory record system on daily basis.
• Properly track spare parts stock out based on vehicle
• Reconcile the issued spares with the changed parts and prepare for scrapping all residue unused change parts
• Maintain the store bins and 5S implementation to ensure parts can be located with ease and daily/weekly and monthly stock-taking is done with ease.
• Prepare weekly, monthly plan and monthly progress reports and share with supervisor and/ or leadership.
• 100% parts inventory reconciliation.
• 100% provision of the parts requested to ensure 90% availability
• 90% forecast accuracy on the budgeted required parts
• 100% 5S implementation to ensure binning and quick parts retrieval
• Zero safety incidents at the parts store
• Any other duties as assigned by supervisor and/ or leadership.

Academic Qualifications

• Mechanical. Electrical or artisan’s certificate
• Certificate/Diploma in stores management
• 2 Years’ experience in a parts store
• Form four Certificate
• Degree in any social science (added advantage)

Professional Qualifications & Job Competencies

• Analytical ability and problem solving
• Excellent decision-making ability
• Effective communication and interpersonal skills
• Strong ownership of operational area & acceptance of accountability
• Attention to detail and excellence orientation.
• Fast learner of detailed business processes.
• Ability to manage problem identification and resolution.
• High level of resilience.
• Self-starter: the ability to work in a team.

Customer service orientation

Previous Relevant Work Experience Required.

• Minimum 2 years in a motor vehicle/ vehicles workshop store