Quality and Patient Safety (QPS) Physician at Aga Khan Hospital Kisumu

Reporting to the Medical Director, The QPS Physician will support the implementation of quality and patient safety programs across various hospital departments, ensuring compliance with hospital-wide quality standards. The role involves conducting quality audits, guiding corrective action, and facilitating continuous improvement initiatives. S/He will support utilization management, collaborate with clinical teams to promote cost-effective patient care, and provide clinical liaison support for corporate clients.

RESPONSIBILITIES:

• Provide guidance in reviewing and developing policies to align with quality and patient safety standards, ensuring they are evidence-based, current, and regulatory compliant.
• Support departments in process re-engineering to optimize efficiency and patient outcomes.
• Train staff and promote best practices in patient safety and quality.
• Support accreditation and certification processes and ensure institutional adherence to international quality standards
• Review accreditation and regulatory agencies survey /internal quality audit findings and support the development and implementation of corrective/preventive action plans to address non-compliance
• Direct and support data collection, measurement, and reporting on quality and patient safety indicators.
• Support departmental leaders in the collection and application of utilization management data in quality improvement activities.
• Oversee credentialing, privileging, and ongoing professional performance (OPPE) evaluation of medical staff
• Lead Root Cause Analysis (RCA), adverse event reviews, continuous quality improvement (CQI) initiatives, risk identification and mitigation across departments.
• Coordinate physician feedback processes to improve satisfaction and engagement.
• Provide clinical support to corporate clients through care managers.
• Perform any other lawful duties as assigned by the Medical Director.

The requirements

• MBChB degree with valid registration/licensure with KMPDC with at least 3 years with at least 3 years’ experience in clinical care, healthcare quality, or patient safety role.
• Strong understanding of clinical governance, good clinical practice, and quality improvement methodologies.
• Familiarity with international accreditation standards (e.g., JCIA, ,Safe Care).
• Ability to work collaboratively in multidisciplinary teams.
• Proven experience in healthcare quality, patient safety, or hospital leadership.
• Strong knowledge of international hospital accreditation standards
• Excellent leadership, analytical, and communication skills