Quality Controller at GardaWorld

Job Summary

The Quality Controller –Is the custodian of Quality Management and Assurance Systems in the Body Building workshop. He/she supports the production process by ensuring compliance to government legislation and that company goals and standards are met and maintained.

Key Responsibilities

• Materials Management
• Creating bill of materials for all units in Bodybuilding
• Ensure production continuity through timely issuance of materials
• Issuing the right materials to workshop technicians
• Minimizing material wastage
• Managing the cutting list for buses and trucks
• Monitoring the cutting list for each bus & truck lines to ensure correct amount of materials is used
• Ensuring the correct quality of material is used in all buses & trucks
• Ensuring optimal usage of materials by the technicians
• Enhancing Material Accessibility
• Achieve the best workshop layout and planning for easy access of materials
• Improve material accessibility to make the fabrication process more efficient

Quality Control:

• Strictly carrying out step by step quality control checks in line with the Work In progress quality inspection checklist (from start to finish) on all units in production.
• Making drawings for all units in accordance to KEBS and KABM standards
• Ensuring that all buses conform to the KS372 KEBS standard to ensure that safety and comfort per government standards
• Production Support and Supervision:
• To provide support to body building staff to ensure the company targets and goals are met
• Assisting workshop leadership in supervising duties to ensure smooth running of workshop affairs
• Troubleshoot factors that may hinder production flow and continuity and address them early
• Assist in ensuring policy and procedure compliance by staff in the bodybuilding department
• Operation of sensitive machinery e.g. laser cutting machine and stencil cutter

Material Management:

• Generation of bill of materials for all units in Bodybuilding workshop
• Liaising with Internal Audit Department in the verification of and ascertaining the quality of materials being procured prior to receipt.
• Risk Mitigation and Cost Reduction:
• Identify possible risks and develop possible ways to mitigate them
• Create bills of materials that curb wastage
• Advice top management on action plans and controls to implement when gaps are identified

Training:

• Training body building staff on efficient processes for efficiency and increased performance
• Business Development & Customer Relations:
• Ensure that the company is kept informed of new development of new designs in the market
• Ensure that clients are treated with respect and dignity when they visit the workshop
• Promote satisfactory relations with stakeholders in order to bring in more business
• Promote the organization externally through wearing branded merchandise, social media and word of mouth
• Tools and Equipment Maintenance
• Ensure percentage planned maintenance, that is, machine breakdown due to bad quality of materials, is low
• Checking the conditions of the tools and equipment used to avoid any form of injury
• Design and Production Support
• Supervising construction of special trucks to ensure quality production
• Advising truck fabricators on how to fabricate special bodies while minimizing material cost
• Helping in design work to improve on aesthetics and ergonomics of the vehicle

Other Duties:

• Employee may be assigned any other tasks by management on a need basis

Principal Outputs Of This Role

These should be Specific, Measurable, Attainable, Relevant and Time bound objectives.

• Quality control of units from Body Building
• Constant Monitoring of set BOM
• Number of customer complaints
• Percentages of wasted materials
• Turnaround time of drawings

Authority

Refer to Company Authority Matrix.

Accountability

The Quality Controller is accountable to the Production Manager for the responsibilities stated in this job description. These responsibilities will be monitored and managed through the mid-year and annual performance review and supported through the monitoring of KPIs (Key Performance Indicators) .

Essential Personal Traits

Competencies:

• Decision making and Problem solving
• Analytical Skills
• Conflicts resolution and Negotiation
• Effective communication Skills
• Attention to detail
• People skills
• Strong Interpersonal skills
• Team Leader
• Team Player
• Improvement focus: self-organization, efficient
• High internal standard for success: excellent
• Self-Confident: influential, adaptable
• Takes initiative, self-starter

Qualifications & Experience

• Bachelor's degree in Mechanical Engineering or related Course.
• EBK Registration
• At least two (2) years’ experience of Quality Control in a Body Building Workshop.