Quality Engineer at Associated Vehicle Assemblers Limited

Key responsibilities:

• Implement all concepts within AVA’s Quality Management System (QMS) to ensure compliance with customer specific requirements, ISO 9001:2015 and IATF 16949:2016
• Support in undertaking internal quality and systems audits as per IATF 16949:2016 and ISO 9001:2015 requirements
• Support expedited customer complain resolution in liaison with cross functional stakeholder departments by conducting root cause analyses, putting in containment actions, and implementing short-term and long- term countermeasures
• Lead regular inspection meetings with representatives from appropriate departments to establish an action plan for improving build quality
• Identify the root cause and instigate permanent corrective actions for product quality issues
• Internal and external reporting of agreed quality key performance indicators (KPIs) on a monthly basis or as required by relevant stakeholders
• Ensure control plans and associated documentation are implemented effectively and maintained
• Monitor and report on quality-related key performance indicators including scrap monitoring, rework levels, parts per million (PPM) figures
• Report on Key Performance Indicators (KPIs) in order to adhere to process and prevent occurrence of any non-conformity relating to product, process or system
• Develop and continually update quality feedback loop documentation to carry forward lessons learned from quality concerns. Communicate updates to stakeholder departments for seamless implementation
• Develop and maintain an annual quality training program for the quality control inspectors and technicians. Monitor training levels and maintain individual skills matrices
• Identify, recommend, and deploy technical skill sets, resource levels and systems required to meet quality objectives, including the engagement of external resources
• Support in organizing and leading regular quality committee meetings by coordinating with representatives from cross-functional stakeholder departments
• Supervise the quality control inspectors and technicians to ensure effective execution of their duties
• Set monthly departmental objectives/KPIs and review departmental performance monthly
• Interface with the continuous improvement department to implement measures that guarantee progressive improvement of AVA’s quality performance
• Promote the use of customer preferred techniques for continuous improvement such as Six-Sigma, Poka- Yoke (Error Proofing), and Measurement System Analysis
• Proactively provide guidance, recommendations, feedback, and trainings to cross-functional stakeholder departments on addressing quality issues to further elevate customer satisfaction
• In liaison with the training coordinator, plan, promote, and organize training activities and material related to quality
• Conduct benchmarking studies to determine best practices and future trends
• Attend quality conference meetings and action/communicate instructions related to quality optimization as per new learnings on best practices and requirements
• Keep abreast with any changes regarding regulatory requirements, customer specific requirements, ISO 9001:2015 and IATF 16949:2016 standards that may affect AVA’s quality management system and related processes
• Retain all quality records of all models assembled in a secure, easily accessible, and organized manner as per customer specific requirements
• Manage the document control master list as per AVA’s document control procedure, customer specific requirements, ISO 9001:2015 and IATF 16949:2016 standards
• Review, update and submit PPAP - Process Flow, Control Plans, FMEA, Capability Studies, Layout, etc. for new and existing products
• Develop an understanding of core cross-functional departmental processes that support quality objectives
• Interface with third-party OEM representatives in support of troubleshooting unresolved quality errors
• Support quality control inspectors and technicians in the sign-off of quality instructions and resolution of internal/external quality concerns
• Determine inspection equipment and facility requirements affecting quality performance and liaise with the Technical Services Department for calibration and maintenance support
• Ensure that the quality department operates in accordance with AVA’s established health, safety and environmental policies and procedures

Required qualifications and experience:

• Minimum 4-5 years progressive work experience in Quality Assurance or similar role
• Relevant manufacturing/engineering degree is preferred
• Knowledge of and ability to execute statistical process control activities, measurement systems analysis and variable data analysis
• Must be able to manage high-demand workloads
• Solid auditing skills, capable of driving issue resolution as a seasoned team player
• Experience with e-learning platforms
• Knowledge of systematic quality tools/software such as Q-pulse
• Knowledge of ISO 9001:205 and IATF 16949:2016 standards and accompanying certification