Regional Operations Lead, Africa Region at Water.org

Skills and Competencies

• Customer Focus - Building strong customer relationships and delivering customer-centric solutions.
• Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Drives Results - Consistently achieving results, even under tough circumstances.
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
• Self-development - Actively seeking new ways to grow and be challenged using other formal and informal development channels.
• Optimize Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Manages Ambiguity - Manages ambiguity by operating effectively, even when things are not certain or the way forward is not clear.
• Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Financial Stewardship - Demonstrates fiscally responsible decision making as applicable to one's role.
• Directs Work - Providing direction, delegating, and removing obstacles to get work done.
• Values Differences - Recognizing the value that different perspectives and cultures bring to an organization.
• Manages Conflict - Handling conflict situations effectively, with a minimum of noise.
• Develops Talent - Developing people to meet both their career goals and the organization's goals.
• Plans and Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.
• Strategic Mindset - Seeing ahead to future possibilities and translating them into breakthrough strategies.
• Builds Effective Teams - Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
• Being Resilient - Rebounding from setbacks and adversity when facing difficult situations.
• Courage - Stepping up to address difficult issues, saying what needs to be said

Qualifications

Required:

• Bachelor's degree or higher.
• At least 10 years of operations management experience in applicable field, with at least 5 years of people management experience.
• Track record of effectively leading operations with a complex array of partnerships and organizational objectives, with the ability to leverage strengths across functional areas; excellent project management skills.
• The successful candidate will have recruited, managed, and developed a strong team of professionals.
• This individual will serve as a "player/coach" to motivate and mentor her/his/their team.
• Experience leading strategic/operational planning and budgeting processes.
• Consistently entrepreneurial, curious and decisive with the ability to prioritize and communicate to staff key objectives and tactics necessary to achieve organizational goals.
• Well-developed relationship management skills, lending to high level collaborative skills with internal as well as external partners and other organizations.
• Impeccable integrity, positive attitude, mission-driven, and self-directed.
• A reputation for being a process-driver and thought leader, leveraging data to drive decisions.
• Language(s): English

Preferred:

• Knowledge of financial services, business development and sales, product management, blended finance and/or innovative financial mechanisms a plus.
• Experience working in complex global organizations strongly preferred. International experience strongly preferred.
• Language(s): Fluency in other foreign languages is a plus.
• Certifications: PMP, Agile SAFe, Six Sigma/Lean or similar