Relationship Manager / Accountant Receivables at Clovers Management & Training Consultants Ltd

KEY ACCOUNTABILITIES

• Ensure timely collection of receivables and reduction of overdue balances across all client accounts.
• Review and approve credit limits, payment terms, and collection strategies in line with company policies.
• Oversee accurate preparation and submission of receivables, collection, and aging reports.
• Coordinate with Sales, Operations, and other departments to resolve client disputes efficiently.
• Maintain high-level client relationships and act as escalation point for complex collection issues.
• Drive continuous process improvements to optimize cash flow and reduce Days Sales Outstanding (DSO).
• Ensure compliance with accounting standards, internal controls, and regulatory requirements.
• Perform any other duties as assigned by senior management.
• Provide excellent customer service and resolve customer issues.
• Manage and maintain assigned key client accounts to ensure timely collections and reduce overdue balances.
• Monitor accounts receivable aging and follow up on outstanding invoices to achieve agreed collection targets.
• Build and sustain strong client relationships through regular communication and prompt resolution of billing or payment issues.
• Enforce company credit policies, including credit limits and payment terms, to minimize credit risk.
• Prepare and share accurate receivables, collection, and aging reports with management on a regular basis.
• Coordinate with sales, operations, and finance teams to resolve disputes and ensure correct invoicing.
• Negotiate payment plans with clients where necessary and ensure adherence to agreed terms.
• Contribute to improved cash flow and reduced days sales outstanding (DSO) through proactive account management.
• Carries out any other duty as may be directed.

SKILS AND COMPETENCIES REQUIRED

• Good problem-solving and analytical ability.
• Ability to work independently and in a team.
• Strong organization, time management, and attention to detail.
• Professionalism and integrity in handling financial matter.
• Excellent communication, negotiation, and problem-solving abilities.
• Strategic thinking with strong analytical and decision-making skills.
• High attention to detail, time management, and organizational skills.
• Professionalism, integrity, and ability to handle sensitive financial information.