Resettlement Intake Associate at HIAS Refugee Trust of Kenya

HIAS seeks to recruit a Resettlement Intake Associate who will be expected to contribute towards meeting the departmental goals, aimed at promoting resettlement as a durable solution for the most at-risk refugee populations.

ESSENTIAL FUNCTIONS:

• Prepare individual comprehensive physical case files for clients, complete intake forms and ensure proper filing of individual case files for resettlement consideration.
• Conduct follow-up for cases referred from external referral partners and provide timely updates on the status of the follow-ups.
• Conduct individual counselling to clients on the HIAS internal resettlement process and HIAS’ anti-fraud policy and procedures.
• Attend case counselling sessions for individual clients with the aim of providing clients with timely and accurate feedback on the status of their cases.
• Maintain a database and an individual case management strategy for cases under resettlement consideration.
• Fill in various resettlement submission forms.
• Follow up on status of cases from submission to departure; ensure effective in-country communication on the status and follow-up on persons of concern being considered for resettlement; ensure that records on individual cases are kept up to date.
• Respond to all external resettlement referral partner queries relating to referred cases and other inquiries from embassies and high commissions in a timely manner.
• Prepare project reports.
• Perform other duties as and when required.

QUALIFICATIONS & REQUIREMENTS:

• University Degree in Law, International Studies and/or related studies.
• Minimum of 1-2 years’ professional experience in working in refugee related context or in an NGO related context. Refugee Resettlement experience is preferred;
• Knowledge of international legal framework governing refugees, human rights/human rights law preferred
• Excellent written and oral communication skills
• Excellent interviewing and counselling skills and ability to interact with refugee populations,
• Strong interpersonal and diplomacy skills.
• Strong computer skills, in particular Microsoft Office, excellent organizational and time management skills.
• Proficiency in English and Swahili required.
• Strong advocacy and research skills.
• Strong capacity building, analytical and report writing skills;
• Knowledge in Accountability to Affected Populations
• Knowledge in PSEA