Retention Specialist at The Center for International Health, Education and Biosecurity (CIHEB)

REPORTS TO:      SENIOR TECHNICAL ADVISOR

Job Summary:

The Retention Specialist will work with the County Health Management Team to provide guidance related to HIV Testing Services (HTS), linkages through the continuum of testing to enrollment, continuity of care during transfers, patient retention strategies and adherence support.

Roles and Responsibilities:

• Develop and implement a capacity-building and systems-strengthening plan for HTS, continuity of care, patient retention, and adherence support, in close collaboration with key partners.
• Institutionalize continuous quality improvement systems for HTS, continuity of care, patient retention, and adherence support.
• Examine HTS operations, patient linkages/referral systems, retention strategies, and adherence support mechanisms and lead the development of strategies to address findings.
• Lead the implementation of training and continuous professional development systems for HTS counselors, for health professionals and lay health workers (CHWs, peer educators, etc.) involved in continuity of care and adherence support, and CHMT members.
• Evaluate and adapt Community Strategy implementation for the context of Nairobi County.
• Develops and distributes appropriate job aides and educational material for treatment support staff and counselors.
• Represent the organization at stakeholder meetings.
• Support staff through onsite mentorship and operations discussions.
• Evaluate outcomes of capacity-building activities and shares recommendations.

Qualifications and Professional Skills:

• Diploma in Clinical Medicine or Nursing
• Training in HTS and adherence
• NASCOP T.o.T is an added advantage
• Five (5) years’ experience providing and/or overseeing HTS and adherence support services
• Good report writing skills