Retention Supervisor/ Senior Officer at Coptic Hospital

JOB SUMMARY

• Supervise Retention team and Community Health Volunteers (CHVs) on community and facility activities in line with the national guidelines and Hope Center policies.

Duties and Responsibilities

• Support retention teams in the supported sites and help them develop strategies and adherence support mechanisms
• Support facilities to support continuous quality improvement projects for continuity of care, patient retention, and adherence support.
• Capacity build the case managers to implement case management with fidelity
• Ensure an accurate and up to date record of those who interrupted treatment and missed appointments are maintained in the Kenya EMR
• Supervise and mentor facility retention officers, peer educators, mentor mothers on strategies on continuity of care
• Support sites to come up with strategies to reduce missed appointments to less than 2%
• Ensure all facilities are implementing community-based adherence groups
• Support sites to implement age, sex and population specific support groups
• Work with CHVs and ensure all sites implement the community health strategy
• Participate in performance monitoring of the retention team
• Oversee implementation of USHAURI and NISHAURI service
• Community mapping, identification of areas that need HIV Testing services and seek approval for the activity in collaboration with HTS team
• Liaise with Sub County Community health volunteer’s coordinator for easy access to the community as required

Qualifications and Required Skills:

• Bachelor’s Degree in Psychological counselling, Social sciences
• Training in Adherence Counselling
• Three (3) years’ experience in HIV patient retention at facility level
• Excellent interpersonal communication.
• Good report writing skills
• Good communication skills

Application procedure:

If you meet the minimum requirements, submit your application & CV through email to jobs@coptichospitals.org or drop your application letter in HR office indicating the position you are applying on or before 8th September 2023