Sales Team Leader at Koko Networks

As a Sales Team Leader, you will drive KOKO’s business growth by leading a team of Customer Sales Representatives (CSRs) to sell KOKO cookers in assigned territories. You will use your leadership skills and drive to create sales plans, coordinate field sales activities aimed at household and kibanda customers, and motivate your team of CSRs to achieve their sales targets.

Responsibility

• Oversee field sales activities for your team, including initiation of contact with potential activation partners (eg, businesses, chamas), conducting of sales pitches, closing of orders, and collection of customer payments.
• Lead a team of CSRs to meet their sales targets by providing coaching, supervision, and accountability.
• Organize and implement product demonstrations and other promotional activities in liaison with KOKO's sales and marketing teams.
• Engage with customers and discover their wants and needs, both to pitch KOKO's solution and share back customer requirements for future sales and marketing efforts.
• Ensure sales records and reports are accurate and up-to-date for your entire team.
• Train and develop CSRs to use KOKO sales tools, including our Android application, videos, brochures, and other digital tools.
• Ensure CSRs communicate openly and honestly with KOKO customers throughout the sales process.
• Build, manage, and maintain strong, positive customer relationships.
• Escalate customer queries, issues, and other feedback to senior management, as appropriate.

Requirements

• University degree or equivalent.
• 3+ years of sales management experience, preferably with consumer goods or durables.
• Experience leading sales promotions/campaigns with a track record of success.
• Passion for selling consumer products that improve lives.
• Strong coaching, mentoring, and motivation skills.
• High degree of self-motivation & keen attention to detail.
• Excellent written and oral communication skills.
• Outstanding organizational and time management skills.
• Results orientation and comfort in a performance-driven work environment.