School Management and Leadership Intern at Management University Of Africa

KNOWLEDGE, SKILLS AND

EXPERIENCE REQUIRED

1.  Minimum qualification - degree in relevant field.
2.  Excellent customer service skills in dealing with a diversity of customers.
3.  Proven client management skills.
4.  Effective interpersonal skills.
5.  Experience with office procedures.
6.  High integrity.
7.  To facilitate flow of communication between SML management and students

Responsibilities

KEY DUTIES AND RESPONSIBILITIES

1. To attend to students and clients correspondences and verbal queries accurately and promptly.
2. To undertake word processing duties including letters and general documentation as required by the Dean, School of Management and Leadership  within an acceptable standard of accuracy and timeliness.
3. To maintain and update the office filling system which ensures that documentation is easily
4. accessible.
5. To requisition and securely keep stationeries required by the division.
6. To effectively attend to complaints raised by students and communicate promptly for follow up.
7. To ensure efficient flow of mail services and registry.
8. To assist the Assistant Dean Undergraduate Studies  in facilitating and maintaining student's attendance unit registration and evaluation records.
9. To assist Assistant Dean, Undergraduate Studies to summaries admissions, credit transfer and general student records.
10. Arrange and call the lecturers as may be directed by the Dean, SML
11. To undertake any other duties as may be assigned by the management from time to time