Senior Accounts Clerk, Manual Reconciler, Debtors Department at Aga Khan University Hospital

Position Summary:

Reporting to the Team Leader, Corporate, the Senior Accounts Clerk (Manual reconciler) will assist the Team Leader in the collection of debts and reconciling of the corporate accounts.

Key Responsibilities:

• Reconcile corporate client accounts on monthly basis (two major accounts every month).
• Collect, verify and sort NHIF claims on daily basis as per NHIF requirements.
• Pass on journal vouchers for claims in the wrong account; deposits not netting off; and collection of errors.
• Process all pending claims/returns for the week on every Monday & 3rd of every month for the previous month.
• Generate report after daily NHIF claim/invoice dispatch and forward downloads for main account to Team leaders on daily basis.
• Liaise with Dispatch team and team Leaders to ensure that all invoices have been dispatched and received by corporate on weekly basis.
• Ensure accurate and complete NHIF claims with accompanying attachments are dispatched in a timely manner.
• Organize and hold meetings with Dispatch team to discuss the invoice status of respective corporate in the dispatch reports.
• Maintain confidentiality and safe custody of the Internal and External clients’ documents.
• Participate in preparation of service audits to enable the department to achieve its quality objective.
• Maintain all the records, correspondence for NHIF claim attachments, and corporate reconciliation.
• Perform any other duties as may be requested by the Supervisor.

Qualifications and skills required:

• Bachelor of Commerce/ CPA II or equivalent
• KCSE Mean Grade C minimum or equivalent
• A minimum 2 years’ relevant experience in a busy accounting/credit management department
• Excellent interpersonal, communication, organizational and customer service skills
• Excellent communication skills both written and oral.
• Good interpersonal skills: Ability to build relationships among team members.
• Ability to work under pressure and meet stringent deadlines.
• Physically fit and able to sit for long hours.
• Accuracy & efficiency in handling demanding work load.
• Knowledgeable and can perform routine/non routine assignments.
• Professional grooming and self-presentation