Senior Associate Bid Specialist at NTT Ltd

Working at NTT
Key Roles and Responsibilities:

• Receives instruction to apply a level of project management principles and expertise to the management of bids including the management of resources, timeframes, risk, quality and governance
• Contributes to the management of all aspects and stages related to bids (particularly proposal documentation), including:
  • Initiation and planning - Develops skills to establish clear and effective plans for each bid and execute in accordance with these plans
  • Kick-off
  • Solution Definition - may contribute to the management bid resources to facilitate the development of appropriate deal strategies, solution and service architectures, commercial models and delivery/service management plans
  • Content Development - pre-populate response document with standard corporate content and maintaining and expanding a database of pre-written content to improve proposal quality and proposal / sales team productivity
  • Response Consolidation - integrate all content contributions into the master proposal document and consolidate sections and / or documents developed by others team members into the required tender format
  • Team Reviews - distribute the response documents for review and integrate feedback into the master document
  • Quality Control - copy edit/proof read all content contributions and the proposal response documents as a whole and ensure that each bid is subject to the requisite team and management reviews prior to client submission, complying with NTT’s corporate governance
  • Management Review and Authorisation
  • Package and Deliver - prepare the response documents for submission to the client
  • Post-submission Administration - file / store master copies of the proposal response documents and defining and optimising the database structure and record management system ensuring ease of access and data integrity
  • Bid Revisions - provide input into bid process improvements and supports the analysis and deconstructing bid requirements
  • Bid Award
  • Win/Loss Review
  • Ensure that NTT’s risk exposure on all bids is understood, documented, communicated to all stakeholders and appropriately addressed/ mitigated
  • Supports the maintenance of an auditable trail of all bid artefacts and records on recognised company systems
  • Communicate accurately and timeously with all stakeholders and take responsibility for communication being received from stakeholders
  • Assists with the management of performance issues and escalations in the interests of ensuring bid progress and the development of a compelling offer
  • Receives instruction to facilitate the sourcing of general bid collateral from authorised owners in the business and assimilate information and rewrite it into a defined style, ensuing that it is clearly articulated and easy to integrate into proposals
  • Receives instruction to facilitate the compilation and delivery of all client-facing bid deliverables in accordance with client instructions and requirements as well as NTT standards
  • Strategise how to win on every bid proposal
  • Contributes to the development of a set of standard templates for less complex bids
  • Actively assists with the management bid notification platforms and alerts, ensuring the company never misses and opportunity
  • Review all customer requirements to ensure that they are met in the proposal and collaborate with a wide variety of involved parties to include all necessary information within the proposals
  • Track tender / RFP process and exact record keeping of strategic dates and information to be provided / presented
  • Tailor the tender response document according to the chosen strategy, ensuring key messages are included
  • Proactively supports the creation of innovative and striking presentations/materials that will be prominent in a competitive environment, whilst adhering to the NTT’s standards

Knowledge, Skills and Attributes:

• Developing business and financial acumen
• Understand NTT’s business model and key functions and offerings
• Attention to detail and high quality of work
• Ability to utilise key systems and tools related to bids
• Knowledge of all elements that contribute to bids including geographic scope (number of sites, location of sites), solution scope (number of technologies, lines of business), service scope (number of services, SLAs) and commercial complexity (contractual terms and conditions, pricing models, subcontractors)
• Ability to build and maintain strong working relationships with key stakeholders at all levels of the organisation and across all functions
• Knowledge about the industry including competitors and market trends
• Analytical and research skills
• Verbal and written communication skills
• Negotiation and problem-solving skills
• Ability to be persuasive and apply influencing techniques
• Effective reporting and presentation skills
• High level of drive and ability to work under pressure
• Some understanding of global commerce and business capabilities and policies for global deals
• Ability to build and maintain cross-functional relationships with a variety of stakeholders
• Maintains extensive knowledge of product and service offerings, including new offerings
• Knowledge of project management principles
• Ability to work in an everchanging environment
• Ability to manage concurrent projects and tasks while meeting competing deadlines
• Mastery in Microsoft Word (tables, formatting, fonts, graphics, etc.)
• Advanced in Microsoft PowerPoint (tables, formatting, fonts, graphics, etc.)

Academic Qualifications and Certifications:

• Bachelor’s degree or equivalent in Business, Commercial, Business Development, Finance or equivalent
• Agile Framework (Scrum), APMP (Association for Proposal Management), Project Management, Administration added advantage.

Required Experience:

• Moderate level experience managing, coordinating and implementing the bid process successfully
• Moderate level relevant experience in similar role within a related environment
• Moderate level pricing experience as a consultant or practitioner
• Moderate level experience of working in a commercial role involving a significant amount of client interaction
• Moderate level experience researching and collaborating with subject matter experts to write and edit compelling proposals that are customised to the needs of the client
• Moderate level experience writing, editing and consolidating proposal documents

Skills Summary

• Bidding Process, Bid Management, Data Governance, Developing Proposals, Document Management, Project Management