Senior Associate, Training Systems at Rainforest Alliance

Responsibilities: 

System Administration of the Rainforest Alliance Learning Network

• Collaborate with trainers and training designers in setting-up course pages and designing course page templates on the RALN;
• Assist participants with account registration and course enrolment; 
• Be a trustworthy colleague of Regional Training Managers and trainers in resolving and monitoring technical issues experienced by them while using the RALN;
• Facilitate and customize impact oriented data monitoring, ‘dashboarding’ and reporting on the RALN for Regional Training Managers and other RA training staff;
• Administer, curate and adapt the folder structure, data and user account grouping in the RALN;
• Assist the Senior Officer Training Systems in further design, development and testing of the RALN and related systems; and
• Assist in the training and onboarding RA staff and Associate trainers in the use of our systems.

Daily caretaking of the Training related Digital Assets

• Administer, curate and change where necessary the folder structure, data and user account grouping in the Digital Assets Management system (DAM);
• Openly and actively share digital assets from the DAM with internal and external stakeholders in accordance with the protocol developed for that aim; and
• Be the trustworthy partner of the members of the Global Training Unit and Regional Training Managers in basic editing of videos and other audio-visual materials under the guidance of the Training Digital Assets Officer.

Qualifications: 

• Bachelor’s degree in IT, computer sciences or equivalent;
• 3 years of experience on administering and developing digital systems being strongly user oriented preferably an LMS (f.i. Moodle or Blackboard);
• Fluency in English, both verbal and written. Additional: French, Spanish or Portuguese is an asset;
• Knowledge of MS Office, SQL, HTML, Power BI, Databases (MySQL, PostGresql) and designer software like Adobe premier;
• An analytical and pragmatic problem solver, motivated and competent to work closely and flexibly together with team members and remote trainers; and
• Willingness to further develop expertise on LMS, adult education, E-Learning and product ownership/development (LEAN, Agile and SCRUM principles)